Team Durango cant make diffs for sh!t....

[captainlip]

Originally Posted by Bagman

I think they are helping you out as you only posted a strongly worded, less than polite opinion on a forum and within a few hours you've got one of the top Durango drivers in the county offering you personal help, direct phone contact and trying to find out where you'll be racing so he can help out.

I do appreciate his help, but this is something durango as a company should recognise and not expect their drivers to deal with

[Bagman]

When did you contact them?

[mikeyscott]

Originally Posted by captainlip

I do appreciate his help, but this is something durango as a company should recognise and not expect their drivers to deal with

But none of us here have had the prob

[captainlip]

Originally Posted by mikeyscott

But none of us here have had the prob

exactly why im pissed!!! im the only one with this and im not forking out any more money on dodgy diffs

[Adam Skelding]

Captainlip.
I have read through the entire thread and there has got to be an obvious problem with your gearboxes if you are going through gear at the rate you suggest.

If you input shaft is moving around so much, it maybe worth checking that your bearings on the input shaft haven't collapsed, which could be causing the excessive movement. There is certainly no need to put extra shims in here, it simply won't help. If you are putting extra shims in you are using them to cover up a problem which lies elsewhere.

As of yet we are still to hear from you directly at Team Durango, as other people have mentioned on this thread, it's how we deal with our customer service questions, we don't deal with them on forums as it prevents us from dealing with any issues on a one to one basis.

The diffs were extensively tested and have been run by the team for nearly 2 years now without any major issues. There are no other parts being used by the team, everyone has the same parts that you do and the build guide on the TD website:
http://www.team-durango.com/blog/?p=2584
Was put there to answer the most commonly asked question we had as to the proper methodology in building our diffs.

Most cases can simply be rectified without the purchase of any new parts, there is usually a glaring problem which is found and resolved quickly.

Could I please ask you to contact [email protected] so we can help you to resolve your issue.

[Bagman]

But when did you contact them?

Answered above.

[TonyM]

Sorry to hear about your problems again Phil.

As I mentioned last night, from scratch I put a strip of insulating tape on the diff and input shaft bearing housings, as advised by others in threads on this topic.

So, far (fingers crossed) I've had no issues and I've probably raced my Rango for about eight hours now.

[cmgreen]

Originally Posted by Adam Skelding

Captainlip.
I have read through the entire thread and there has got to be an obvious problem with your gearboxes if you are going through gear at the rate you suggest.

If you input shaft is moving around so much, it maybe worth checking that your bearings on the input shaft haven't collapsed, which could be causing the excessive movement. There is certainly no need to put extra shims in here, it simply won't help. If you are putting extra shims in you are using them to cover up a problem which lies elsewhere.

As of yet we are still to hear from you directly at Team Durango, as other people have mentioned on this thread, it's how we deal with our customer service questions, we don't deal with them on forums as it prevents us from dealing with any issues on a one to one basis.

The diffs were extensively tested and have been run by the team for nearly 2 years now without any major issues. There are no other parts being used by the team, everyone has the same parts that you do and the build guide on the TD website:
http://www.team-durango.com/blog/?p=2584
Was put there to answer the most commonly asked question we had as to the proper methodology in building our diffs.

Most cases can simply be rectified without the purchase of any new parts, there is usually a glaring problem which is found and resolved quickly.

Could I please ask you to contact [email protected] so we can help you to resolve your issue.

[SHY]

The only way to top this level of customer service would be for Mr. Skelding to drive to the guy's house & ring his doorbell... with hot tea and biscuits to go...

[mikeyscott]

So now there are two offers of assistance.

One from a highly respected driver and 2nd from Team Durango themselves. Pretty good offer thus far as a starting point.

The ONLY time I have seen a Durango diff go in the rear is when the slipper has been wound up super tight and therefore not doing one of it's functions (i.e. protecting the drive train). I purchased a number of diff items as spares and 4 months on they are still NIP in my box..

The only thing I have ever had to do on my Durango diffs is change the o rings to Kyosho ones and that's it. I love the car for it's design, but I'm not sure it suits me with regards to my driving style So I've been looking at a 511 again, however that'll be a pig to maintain compared to this. But it's more ££ and I'll see how I do at Stotfold this weekend.

[mark christopher]

Originally Posted by captainlip

read the whole thread and you will see my problem in doing this!

I have and your doing it wrong.
Now answer my question on ur experience building gear diffs...

[DarkDog]

Hi All,

I have to say that I also experienced a lot of broken 14T gears inside the gearbox. (410R)
I got this resolved by replacing the black shim (#TD709001) covering the E-clip with a slightly thicker model.
In the new 410 2010 spec however, these have been changed into thicker silver ones out of the box...

Maybe this helps

[captainlip]

Originally Posted by Adam Skelding

Captainlip.
I have read through the entire thread and there has got to be an obvious problem with your gearboxes if you are going through gear at the rate you suggest.

If you input shaft is moving around so much, it maybe worth checking that your bearings on the input shaft haven't collapsed, which could be causing the excessive movement. There is certainly no need to put extra shims in here, it simply won't help. If you are putting extra shims in you are using them to cover up a problem which lies elsewhere.

As of yet we are still to hear from you directly at Team Durango, as other people have mentioned on this thread, it's how we deal with our customer service questions, we don't deal with them on forums as it prevents us from dealing with any issues on a one to one basis.

The diffs were extensively tested and have been run by the team for nearly 2 years now without any major issues. There are no other parts being used by the team, everyone has the same parts that you do and the build guide on the TD website:
http://www.team-durango.com/blog/?p=2584
Was put there to answer the most commonly asked question we had as to the proper methodology in building our diffs.

Most cases can simply be rectified without the purchase of any new parts, there is usually a glaring problem which is found and resolved quickly.

Could I please ask you to contact [email protected] so we can help you to resolve your issue.

thanks for your reply, i have sent an email to that address for your attention. I will see what we can resolve off the forum and get back to winning ways

I recommend durango to everybody but really need this sorting as ive found myself getting very annoyed with the diffs every meet.

[mattb]

phil just thinking to some problems you posted when you bought the car,ie when you pressed the throttle the car went backwards.If i remember rightly everyone told you to flip you diffs round,but after looking at your transmitter for you, you had the settings all over the place,im just thinking if you have the diffs still in the wrong way round then maybe when your getting on the throttle the center drive shaft is trying to lift them out of the gear boxes causing them to strip??? could this happen durango guys?


phil get your manual out and check everything is the right way round,
also phil if you remember when i set your radio gear up for you at roundabout we had to reverse the throttle trim,if your diff are in the wrong way flip them back over then reverse your throttle trim again,then i dont think youl have anymore problems with your diffs!!

[JonyNitro]

KYOSHO
LAZER
FS-2
MUHAHAA

[ben]

Originally Posted by Bagman

I think they are helping you out as you only posted a strongly worded, less than polite opinion on a forum and within a few hours you've got one of the top Durango drivers in the county offering you personal help, direct phone contact and trying to find out where you'll be racing so he can help out.

Well said!
If the diffs are built as perfect as you make out, then.. why does this thread even exist?

[captainlip]

The diffs are the correct way round.

To be clear I'm not slating durango, I'm just venting my anger towards these diffs. I am now dealing with this with adam not on here.

I highly rate durango and wouldn't choose any other brand. Hell I want rango sponsorship so I can pay for these diffs And to be honest I am very happy with the help and support not from Adam but the tips and advice you guys are giving, as clearly most of you understand how much trouble I'm having.

Will report back when/if this is resolved

[Nige]

Originally Posted by captainlip

To be clear I'm not slating durango, I'm just venting my anger towards these diffs. I am now dealing with this with adam not on here.

I highly rate durango and wouldn't choose any other brand.

Those diffs must have affected your short-term memory then.....

Originally Posted by captainlip

durango im seriously p!$$ed with you and tbh considering selling it for something that works and doesnt need rebuilding every heat costing a months wages each time.

Originally Posted by captainlip

really losing faith in rango, clearly there is an issue as they have put a guide up to build them.

You should count to ten and think before posting such negative threads in the future And I do hope when your issue is resolved you'll come back and apologise to Durango.

[telboy]

You mention that you're such a perfectionist when building the gearboxes, yet later on you mention that there is exessive play in the mesh

To me this is not building them to perfection.
No need to spend hours building gearboxes. I had my Rango for about a year and half, and never had problems with the diff. Same with the R that I had too. I just biult them, had a quick check for exessive play, and if all felt fine then it went on track, with no problems racing nats and regionals for well over a year.

I was going to mention bearing collapse but Mr Skelding beat me to it!

Also, with both of the durangos I had, when you build the diff case, the 3 screws in the casings have all been facing down. Maybe this is why your car went backwards?

[Shaun 'TheSheep' Atkinson]

I don't actually run a Durango anymore, but I don't think any R/C company or Team should be slated on a public forum!

No matter how diplomatic you 'think' you have been you have to think about people on here new and old that may be thinking about a switch to Durango, this kind of thing could put them off altogther, therefore possibly losing the company/team a potential long term customer.

This sort of thing should go straight to the company your having problems with. What you initial comment should have read is:

"Has anyone else had any problems with there diffs?"
Not... "Team Durango cant make diffs for sh!t...."

I have had a few problems with the car I am running, nothing major, but I wouldn't come onto oOple and leave negativity about them before they have had a chance to sort the problem on a 1 to 1 basis...