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  #21  
Old 16-12-2011
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NeilRalph77 NeilRalph77 is offline
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i use them regular and find although everythings not always in stock they alway's come through in the end and i'm fine with that, everyones always gonna have some gripe about something i've always had issues with an un mentioned supplier on here to be fair their gash whether in person or online but some people swear by them, guess it's the way it goes!
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  #22  
Old 16-12-2011
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The only thing i find wrong with Wheelspin Models is that they take your money and not always has the stuff in stock you ordered;

So therefore they have taken your money and then have to order it from suppliers and then get it shipped to you;This is not to bad as may take 3 - 5 days but if the suppliers have not got it in stock then the order can take up to 3 - 5 weeks. I do not feel it right that company take your money before they send the stuff out;

This is why i will deal with model shops that only take the money from you when the stock is in with the shop and they post it out to you then the money is taken from your account;
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  #23  
Old 19-12-2011
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i use wheelspin and je spares, i have had issues with another shop, twice.
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  #24  
Old 19-12-2011
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Quote:
Originally Posted by crtpromachine View Post
is that they take your money and not always has the stuff in stock you ordered;
their not the only one
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  #25  
Old 21-12-2011
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Just received an order with another online shop only to find theyve charged me an extra £2 for the part then changed the price on the website, the email confirming my order shows the original price but the receipt i got with my order shows the new price for the part..............WTF!!!
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  #26  
Old 23-12-2011
justleanitupabit justleanitupabit is offline
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Quote:
Originally Posted by westie View Post
i've used wheelspin before with no problems at all
This.
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  #27  
Old 23-12-2011
justleanitupabit justleanitupabit is offline
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Quote:
Originally Posted by jaywestwood View Post
thanks for all responce's guy's.. a few of you have taken this post personally and it was not ment that way!!

I ordered,paid and then called with my reference number to find out eta for delivery and (the manager) was abrupt and said been sent and hung up! I called again and quoted my ref no and asked for the store manager who again said BEEN SENT then hung up....
In my opinion that isn't the best service and i wont recommend ppl to use them..

Ok so you ask "Has it been sent?", He says "Yes" - End of conversation really isn't it?

What else do you want him to do?
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  #28  
Old 23-12-2011
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Rang them this Monday to order a pre-painted Blitz shell (I was out shoppin with the missus and got a bit bored). Guy that answered the phone very helpful pointing out that the part wasn't in stock with the shop but was "at the warehouse". I was happy to pay over the phone but he said that as their warehouse order email had already gone earlier that day it would save me money to order it when I got home off the website as it'd still leave the same day (Wednesday) but would save me a few quid. Bodyshells go via expedited post anyway and I got an email notifying me what time the item would arrive and it was bang on, arriving safely yesterday.

So I'm very happy with the advice and service I received and although I appreciate one order is not really enough to build up a rapport with a business they may well get repeat custom from me in future.

Like others have said, everyone can have a bad day but its a big over-reaction (and pretty immature in this current climate) to wish that a business closes down due to most likely something out of their control ie the Royal Fail or Parcelfarce.
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  #29  
Old 23-12-2011
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Since this thread was started has the order turned up now.
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  #30  
Old 23-12-2011
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Quote:
Originally Posted by justleanitupabit View Post
Ok so you ask "Has it been sent?", He says "Yes" - End of conversation really isn't it?

What else do you want him to do?
i think the point being made was not in relation what was said, but the manner it was said in.
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