M K Racing

[b4pete]

Well. learning curve, if someone asks for something for the weekend, tell them they need to pay four a courier, I manage a business that sends out 100's of parcels every day and only guarantee next day with a courier, if they dont want to pay, you cant guarantee it.
Sorry if it sounded like I was having a go, but im sure you can understand my frustration

Please lock this thread, thanks

Thanks

[bigchris]

+1 on Mk racing's service... i have nothing but good things to say.

[raymondkerr]

I deal with MK Racing a fair bit and i have always received A1 service, mostly next day all the time. Although I did also place a small order on Thursday and haven't received it yet, but I don't blame Marc for this. Royal Mail suck big time in my area. I guess I'll get the stuff on monday which is fine for me.

I think to start blaming MK on a public forum is a bit harsh. I agree with the comments above, if you were that desperate for the parts, you should have either ordered them earlier in the week, or requested courier and paid extra.

MK Racing are one of the best shops in the country and I have used many in the past, and MK come out on top every time.

Raymond

[b4pete]

Originally Posted by Kifogrande

The only fact you failed to meantion is the FACT that the only guilty parties here are you and royal mail.

Stay out of this, its nothing to do with you. I was looking at getting a bodyshell of you, not now!!

[Rich D]

MK have always been good with me too - never had to chase a thing. I know that if i want something next day then i request it on Special Delivery at about 3 times the price. I dont think its commonplace to have it offered to you each time you place an order - no matter what shop you order from.

I understand your frustration but its really not the fault of MK is it ! ?

Rich

[Kifogrande]

Well now you put it like that I really cant understand your frustration. If you send out that many things a day you should also know better?

On a side note, hes asked me everytime when i need stuff for, everytime! And if I say I need it next day he sends it courier.

[Rich D]

Originally Posted by b4pete

Stay out of this, its nothing to do with you. I was looking at getting a bodyshell of you, not now!!

i wouldnt think he`d sell you one fella so fear not.

[Kifogrande]

Originally Posted by b4pete

Stay out of this, its nothing to do with you. I was looking at getting a bodyshell of you, not now!!

Its hard to stay out of things when I think people are being unreasonable.

[b4pete]

Originally Posted by Kifogrande

The only fact you failed to meantion is the FACT that the only guilty parties here are you and royal mail.

Originally Posted by Kifogrande

Well now you put it like that I really cant understand your frustration. If you send out that many things a day you should also know better?

On a side note, hes asked me everytime when i need stuff for, everytime! And if I say I need it next day he sends it courier.

Exactly, he never said 'I can only Guarantee next day if you pay for courier'

[b4pete]

Great way of promoting your business with an attitude like that! (Rich D)

[Rich D]

The shells and his service promote themselves - nuff said. Not only that, perhaps your not in the best position to be advising on attitudes and public conduct Pete

[Ben Turner]

[Jedi Master]

I've only ever had an excellent service from MK!!!

[MK Racing]

Originally Posted by b4pete

Exactly, he never said 'I can only Guarantee next day if you pay for courier'

I only do what I am asked to do, maybe I miss understood when you called & apologize for this, all I remember was you asking if they would go out that day & they did.

Most people who order a low value order do not want to pay £5.95 for next day delivery, if you had placed the order on-line, the site would have given you the option for Royal Mail Special Delivery.

If you do not need the parts when they arrive, if you have to buy them at the meeting, please return them & I will give you a full refund.

Thank you to every one else for the kind words, I do try my best but know I can not please everyone.....

Marc

[poopers]

Originally Posted by b4pete

Well. learning curve, if someone asks for something for the weekend, tell them they need to pay four a courier, I manage a business that sends out 100's of parcels every day and only guarantee next day with a courier, if they dont want to pay, you cant guarantee it.
Sorry if it sounded like I was having a go, but im sure you can understand my frustration

Please lock this thread, thanks

Thanks

It didn’t sound like you were having a go, you were having a go, unnecessarily, hence everyones’ response.

If it was so urgent why, at any point, did you not request a courier, or when MK confirmed delivery would be RM, did you not ask for a courier instead.

Also, as I can attest, “guaranteed” next day delivery, rarely guarantees next day delivery.

[ryan]

PeteB4 -

I think everything you have said in this thread has been completely out of order, how can you blame MK Racing for the postal service you asked for?

Surely you must no that first class post is not ensured to be with you next day, especilly with all the postal strikes and back orders that have been occuring recently?

I cant see how you can blam MK for this, if you needed the parts next day, you would of asked for next day delivery?

I have dealed with MK Racing in the past many times, and have been more than reasonable every time and with a very fast service and RELIABLE!

And for slagging a business of on a public forum, before you have spoken to MK or trying to sort out the issue, must sum you up fairly well!!

Rant over...

[b4pete]

Christ, some people are easily upset. People dont read things properly. There are two sides to everyones story. M K's responses have been fair enough, thread over.

[MChandler]

Originally Posted by b4pete

Stay out of this, its nothing to do with you. I was looking at getting a bodyshell of you, not now!!

That sounds a bit childish, just because Keith and everyone else would not agree with you Fair enough your parts have not come. im sure friends or fellow racers will help you out at the meeting if your stuck. there was no point in posting this thread. and email to Marc would being best option my friend.

Cheers

Channy

[b4pete]

Originally Posted by MChandler

That sounds a bit childish, just because Keith and everyone else would not agree with you Fair enough your parts have not come. im sure freinds or fellow racers will help you out at the meeting if your stuck. there was no point in posting this thread. and email to Marc would being best option my friend.

Cheers

Channy

Thread.....OVER!

[karlst]

i have used MK a fair few times, only ever got good service, sometimes it dont come next day but i wouldnt go blaming the shop for that.

And trust me starting a topic on a public forum like this does not work out in your favour, and when i say trust me i mean it, i have done it before and fell out with alot of people, but never again....

i dont reckon Kifopaint will miss your order either fella.