Vampire lipo - Page 2

V-Rossi · #21 11-03-2009

What are the saddle pack sizes?

Darren Boyle · #22 11-03-2009

All measured dimensions can be seen on the BRCA approval list, the Vampire 4400 saddle is on page 5 (of 6)

Link to list here - http://brca.org/BRCA/elecboard/news/...0V12%20pdf.pdf

Gonky · #23 19-03-2009

Any news on when the vampire saddle packs will be in stock?

Darren Boyle · #24 20-03-2009

Currently sat at UK customs and should be released and with us any time within the next 7 days now hopefully

cmgreen · #25 20-03-2009

The Demon ones are in stock!!!

Darren Boyle · #26 20-03-2009

So are several other brands now, but I think the question was about the Vampire 4400mah ones specificly......

cmgreen · #27 20-03-2009

Very true, just giving those another option. Got mine from demon, i accually rang your place and tried to buy six packs, shame i never got a phone call back ..................

Darren Boyle · #28 20-03-2009

Every one gets a call back, we often leave messages if people are un-obtainable, but we always call everyone back within 24/48 hours.

"If" you were the chap who rang last week enquiring about the 6 packs with "discount" (on the off chance it was yourself), Michele rang back within the hour and left a message on the voicemail connected to the number given (stating that there was no further discount other than that for one pack). I take that stab in the dark since this is the only request we have had for "six packs" so far (most have ordered one or two only) and putting two and two together lets me think it may have been you, might be worth checking your messages if it was

.....

Darren Boyle · #29 20-03-2009

Away from the saddle packs, all those who were waiting for more 5200mah 30C stick packs to arrive have no longer to wait, the third consignemt of them has arrived today from Germany and all back orders to dealers and customers direct are being shipped today............

cmgreen · #30 20-03-2009

Well mate, i did not recieve a call back, and neither did i the week before and the week before that.

I used to use you guys all the time now, you r just as bad as apex models, after that comment i dont think i will try you again, sorry.

ps, i did sort out 6 packs with demon, me and two other mates are very happy with them. 3 customers lost.........

markwilliamson2001 · #31 20-03-2009

Darren clearly mentioned that Michele left a voice message! They obviously tried to call you back, but you were unavailable! Seems to me that your phone might be causing you trouble? I sugguest that you get it sorted...

cmgreen · #32 20-03-2009

Very weird as seen as i left my work phone with no voice mail facility. Dont just join in mate with out knowing anything, you just wasted precious Oxygen!

Darren Boyle · #33 20-03-2009

Quote:

Originally Posted by cmgreen

Well mate, i did not recieve a call back, and neither did i the week before and the week before that.

I used to use you guys all the time now, you r just as bad as apex models, after that comment i dont think i will try you again, sorry.

ps, i did sort out 6 packs with demon, me and two other mates are very happy with them. 3 customers lost.........

Opinions are there to be had, you have yours, that is fine, after all you can please most people some of the time but you can never please everyone all of the time!!!.

All I can assure you is that EVERY customer gets called back, not always straight away since we are often very busy but ALWAYS within 24/48 hours at the latest, NO EXCEPTION. We have not built up a business over the last 17 years by deliberatly ignoring customers and their requests, quite the opposite, we always try to do our very best to satisfy their needs with quick service, good stocks and keen prices as many of our loyal regular customers will vouch for.....

To say we didnt call back once is of course always a "possible" mistake (we are only human after all), twice is "extremely unlikely", three times.......sorry NO chance!!. As Mark has said, might be worth you checking your phone since we have NO outsatnding calls from over 10 days ago which mean that successful messages or conversations have been had/left for all of them. Did you not think to mention we had not rung you back twice alredy when you rang for he third time?? Since that would of been the easy thing to do if there was a problem contacting you.....

There are lots of good shops out there and we "all" try our very best I am sure to satisfy each and every request that we are fortunate to have come our way. Your business went to Demon, good on them, but we dont have saddle packs here just yet, so we didnt exactly loose anything, we dont have the product you have already here available just yet (nor do any of our Vampire dealers)

Anyway, back on topic..............Vampire LIPO's

Belsten · #34 20-03-2009

speaking from my own personal experience, DMS have always called me back and have left messages for me if I have been unavailable, cant fault their service

RogerM · #35 20-03-2009

I'm not as regular customer as I used to be (I lived 10 mins walk from DMS for a couple of years) and also raced at their club both then and for a couple of years after. In all that time I don't think I heard a complaint about the service from the shop, the occassional mix up happens as with everything else but that's just life.

We are seeing several racing shops go each year at the moment due to people spending their money abroad (then hoping the local shop they buy one set of tires from a year will help them with warrentee claims). Can we please not knock the shops, especially in a thread like this one about a particular product, as if they go who will run / support our clubs???? It's one thing buying from abroad but quite another to have to travel there to race .... think about that!

Medders · #36 20-03-2009

when are the 4000 stick packs due to arrive ?

Darren Boyle · #37 20-03-2009

The 4000's are in the consignement with the 4400 and 6200 saddles, due as early as later today or as late of mid/end of next week (customs depending)....