rc shops taking paypal

[Huw333]

I wonder why more shops dont accept AMEX?

I've noticed recently booking a package holiday that a lot of travel comapanies state that if you use a credit card there is usually a 2% fee to pay. I dont see why shops couldnt do the same. Personally though i'd rather just pay the price that is advertised.

Edit: FYI, Antics is an excellent chain of shops that accept any type of payment and also show stock levels at their wharehouse and all their shops (take note DMS! )

Here is their website: http://www.rccarsandtrucks.co.uk/

[DaveG28]

Originally Posted by Huw333

I wonder why more shops dont accept AMEX?

I've noticed recently booking a package holiday that a lot of travel comapanies state that if you use a credit card there is usually a 2% fee to pay. I dont see why shops couldnt do the same. Personally though i'd rather just pay the price that is advertised.

Edit: FYI, Antics is an excellent chain of shops that accept any type of payment and also show stock levels at their wharehouse and all their shops (take note DMS! )

Here is their website: http://www.rccarsandtrucks.co.uk/

I don't think Amex is just higher fee's, I think payment structure etc is different and involves more work too, at least it was where I used to work!

[terry.sc]

Originally Posted by damo666

But could you not have an option like i said for the customer to pay the 4.5% and the extra 70p for recorded delivery. Most of the stuff i order comes in a recorded delivery jiffy anyway.

Recorded delivery isn't accepted by Paypal as proof, it's got to be tracked online so that's special delivery starting at £4.60 for the smallest item. So that's an extra 4.00 for postage, plus 4.5%, plus say an extra 10% to cover the costs of dealing with paypal whenever someone tries the 'non delivery' scam.

If someone has a merchant account to accept credit card payments there's no good reason to accept paypal.

As for shops not charging extra for using credit cards over debit cards, travel companies do it because it's the same at the majority of them so you have no choice but to pay the extra wherever you go.

[ashleyb4]

Originally Posted by Huw333

Edit: FYI, Antics is an excellent chain of shops that accept any type of payment and also show stock levels at their wharehouse and all their shops (take note DMS! )

I think thats a bit harsh If i want to order something from dms i give them a quick ring and they have all my details stored super quick and super friendly service. Also DMS is cheaper.

A

[Darren Boyle]

Huw, I took your comment tongue in cheek anyhow, but as Ash has said we are acrooss the borad a LOT cheaper than Antics on all lines that we sell. They are a large chain of stores owned by a larger coorporate company with the power and money to put this sort of structure in place, simply not feasable for a sole trader type model shop.

AMEX is processed exactly the same as any other card, just except they charge about 5% commision (4% more than anyone else) which is why we dont accept it either.

At the end of the day, we made our choice to offer the selection of products that we do and at the best prices we can, we have worked really hard at that over the 17 years we have been trading now and to simply "add 5-10%" back on these prices is not the direction we wish for DMS to go down, it may be for other stores who may be looking for alternative ways to entice new buyers, but not the right choice for us.

For us we base our core business objective on a few simple criteria.... good prices (since that is what drives most people), good stock (since its no good being cheapest if you have nothing to sell), helpful advice (no good having the right stuff if you dont know your customers needs) and fast service (since everyone wants stuff yesterday, or even earlier!!). If we get these four right or there abouts the rest of the business almost takes care of itself.......... (but you still cant please everyone, as we always get reminded)

[DaveG28]

Sorry Darren, must have been how our business worked that meant Amex was differently sorted for us!

[Huw333]

I'm always being told by shops they dont accept AMEX because of the high charges.

My apologies if anyone took offense to my comments - i wasn't referring to the payment methods DMS accepts but the fact that they dont show stock levels on their website. I was just reminded of last march when i ordered some gears for a KO 2113 servo, not knowing they were out of stock, until several weeks later when i was told they would probably never be in stock. Although i understand that this was not their fault so i was not put off and have recently ordered several items from DMS which arrived within couple of days.

Out of interest have you had any luck with the KO supplier?

[Darren Boyle]

In a word HUW, NO, KO are "sh*$£" at the moment on several spares for key products including the 2113 servo gears, STILL out of stock but not confirmed as obsolete either...... Sorry

As for live stock levels, until we find a system that suits our budget (without spending £1,000's) that can be "accurate", (since everyone I see in use today "still" has its flaws and is only as up to date as the info input by a human when an order arrives), then we will not have live stock levels sadly. I dont wish our website to have a stock indicator saying "No Stock" or "Zero" because our money has been spent on the system "instead" of the stock it is designed to show.......