eBay be wary on vintage deals

[Rich D]

Originally Posted by x313

I had a similar problem with an RC heli I sold on the bay...

Sold it to a chap, then he rings me the next day saying he had crashed it as it didn't fly straight and it was my fault as I had sold him a dodgy heli...

He then told me that he had spent £70 on replacement parts and he wanted me to pay for it!!!

Needless to say... I didn't pay him...

I think you are very generous to pay £10... but sometimes needs must....

Losi looks very nice in the ad though... well worth £150!

I feel your pain bud and thanks for the compliment. The car was fine but i would have been dubious about fitting a brushless system into it myself hence the term SHELF queen. It wasnt new built. I dont doubt his belt stripped. Quite likely ! Some muppet with a 27 feedback who made too many assumptions without doing his homework im afraid.

As i had to sort it out through the resolution centre i was left with punting £10 at him, giving him a refund completely after getting a car back he likely wouldn`t have been very sympathetic with or risking them clicking through their list of open cases and refunding him without me even seeing the car again. It was the lesser of the three evils !

[eddscott]

My understanding of typical Ebay rulings in situations like this is that ebay won't find In the buyers favour as they can't comment on condition of the item. I had a problem with an MP777 I sold. Guy was unhappy with condition and opened a dispute. It went to claim and was dismissed.

The YZ10s I bought I had all sorts of problems getting them from the buyer and I even got the refund on both cars. The cars did arrive and like a good soul gave the money back.

[DerbyDan]

It sounds like you came to a good compromise.... but its a shame that it sounds like such a nice car has ended up in the hands of someone who sounds like a bit of a muppet

It appears that the Losi belts do degrade quite badly over time (I can remember the original belts used to be a weak item anyway & would quite often snap) - a fellow RC10Talk.com member has recently completed a Street Weapon IWC rebuild - another ebay purchase, which when it arrived appeared to have had very little use, yet on the stripdown this is what was found;



Of course being a vintage R/C fan embarking on a re-build for shelf display you accept that you may find parts that have degraded &/or need replacing. To the less initiated who sees a car that can be stuffed full of the latest R/C gear for thrashing about, may not appreciate the car's vintage (especially of one that appears almost new!) Maybe dissapointed that the belts had turned to mush

[Rich D]

Originally Posted by DerbyDan

It sounds like you came to a good compromise.... but its a shame that it sounds like such a nice car has ended up in the hands of someone who sounds like a bit of a muppet

It appears that the Losi belts do degrade quite badly over time (I can remember the original belts used to be a weak item anyway & would quite often snap) - a fellow RC10Talk.com member has recently completed a Street Weapon IWC rebuild - another ebay purchase, which when it arrived appeared to have had very little use, yet on the stripdown this is what was found;



Of course being a vintage R/C fan embarking on a re-build for shelf display you accept that you may find parts that have degraded &/or need replacing. To the less initiated who sees a car that can be stuffed full of the latest R/C gear for thrashing about, may not appreciate the car's vintage (especially of one that appears almost new!) Maybe dissapointed that the belts had turned to mush

Oh no he's not a muppet, he's a Losi expert as his message states !

Why must this continue with petty insults. 2 msgs insulting me is not really very wise. Believe me I know this car very well and I know a great deal of its history and information regarding Team Losi and the XX4. My problem is with the stating of New items that are not new, in fact are very old and you dont even bother checking this fact. My issue is with this fact, not lack of research or any info that you think you may have enlightened me with. You are not obviously as experienced as you believe. I have on "ASSUMED" THAT BY THE WORD NEW, YOU ACTUALLY MEAN THIS AND YOUR WORD CAN BE TRUSTED. OBVIOUSLY I ASSUMED WRONG. refund the 10pound to my paypal. Stop these cheap insults feigning your apparent superiority and DO THE RIGHT THING, THAT HAS BEEN MY PROBLEM. You will NOT bully me into being quiet about a bad sale on your behalf.

[jo90]

This is a grey area. I agree, your advert doesn't say this is a modern top of the line competition racer, however it also doesn't state that it cannot be used for this and that.

Rightly mentioned though in this thread that if EBay find in his favour he must return the car in the exact condition it was bought. If there are scrapes on it, marks or imperfection he must replace all these or forgoe a refund. I would ensure you contact Ebay stating your case, include photo's of the car and the details of it's sale. I would also include all emails sent by the buyer as you can see he is now harrasing you.

General rule of thumb for me is that I state everything on ebay when selling something. For instance a while ago now I sold some items. they where RC related and I was clear on each ad if there was a defect or imperfection, and detailed what affect that had on the product.

One sale was for a Hudy lathe. The lathe was fine bar one of the bearings had seased (spelling) on one of the comm arm holders. this had caused the plastic clip holding the arm to melt slightly. I replaced it with a small metal block I had that did the same as the plastic, though I couldnt get the bearing out to replace it. I stated this all in the ad. I had questions about the bearing etc from people who clearly hadn't read the descrition right. Eventually the guy who bought it was savy. He collected it from me and paid for it, even discussing the faulty bit and saying not to worry, he had a press etc and could sort that out.

Alot of the time with Ebay sales it is aht lack of knowlegde, or pure lazyness to read into an Ad, that causes the issue.

Hope you get this sorted out though.

[rapidrubberwill]

i sold a arai helmet on ebay £500+ helmet when new a week later i got a reply saying it was all damaged down one side got it back and he must have crashed it as it was mint when sent and destroyed when i got it back ebay refunded all the money and left me with a helmet not even worth putting in the bin and no cash it was the final straw for me with ebay they allways go in the favor of the buyer not the seller who 9 out of 10 times has done nothing wrong but be scammed ebay never ever again

[Moose]

I sold some tires on ebay- 10 auctions. 3 People complained about shipping costs (which were clear) and one complained that I wrote the address wrong. But the post fixed it and it arrived the next day- so I didnt see a problem.
He was unbelievable mad at me because I wrote it wrong and didnt want to refund because it arrived perfectly. Got a bad ebay judgement for it. Think it offended him that the name wasnt 100% correct lol. Have to say it was really hard to get what he really wanted and half the sentences where nonsense. (It was in my native language not in English )

I gave my last 10 sets of tires a guy on the track which didnt make me happy afterwards but at least I didnt get 2 emails a day about my stuff on ebay

On ebay everyone is crazy and everyone hopes to find somebody who is even more stupid than himself. Sooooo many people just try to get the price lower after buying so I just wouldnt care as those guys.

[pugboy]

In my experience of ebay selling the attitude and knowledge of buyers varies tremendously. It is an absolute minefield. This is such a specialised hobby that it is always risky selling anything on ebay unless you caveat everything you write. I have had problems selling even very simple items in the past. I really don't envy your situation here. Especially with a car like the xx4 which requires meticulous setting up of the transmission in my experience. The issue you may face next (hopefully not) is that once a belt has snapped in doing so it often tends to cause slight damage to the pulley(s) so as soon as you fit another belt it snaps again when any significant load is placed on it, which will be straight away if the slipper is not set up correctly and it's on a high grip surface.

Just my two-pennies worth, I really hope you've heard the last of it.

[Rich D]

Originally Posted by pugboy

In my experience of ebay selling the attitude and knowledge of buyers varies tremendously. It is an absolute minefield. This is such a specialised hobby that it is always risky selling anything on ebay unless you caveat everything you write. I have had problems selling even very simple items in the past. I really don't envy your situation here. Especially with a car like the xx4 which requires meticulous setting up of the transmission in my experience. The issue you may face next (hopefully not) is that once a belt has snapped in doing so it often tends to cause slight damage to the pulley(s) so as soon as you fit another belt it snaps again when any significant load is placed on it, which will be straight away if the slipper is not set up correctly and it's on a high grip surface.

Just my two-pennies worth, I really hope you've heard the last of it.

Cheers Chris

If there are any repercussions then I will be pointing eBay in the direction of this thread. That was the main reason for me starting it. The case will automatically close once he gets his £10 via echeque that's waiting to clear so it should all be sorted. The guy is unstable and a menace. The message he sent me I quoted above was sent after I had offered the £10 in the resolution centre. All he had to do was click the button to agree to it. Again, he didn't read it properly. I told him to stick to Swedish listings in future as its evident he has an inherent problem understanding the English language.

[Moose]

It s impossible to make it right. Those guys will give you a bad judgement on ebay anyway because they hope you will offer some money to turn it into a good judgement. That is the way it always works.
After you got the bad one you can only comment on him positive. But anyway ebay will erase your bad judgements after some month because bad judgements will make less people buy and ebay wants you to sell as much has possible because thats the way they make money.
It is all about selling and not about the real problem. It is obvious that you are right with everything you did and you were much too gentle.
As long as you sell private nothing is wrong and you clearly did everything to help the customer.
Ebay feels sometimes like marshaling you do your best and when its your turn you see you are the only one who really cares.

[DanB4]

I sold an old Super Nintendo and the buyer refuses to pay shipping which I clearly stated in the listing.

I used the live online chat today and had a good conversation with an ebay employee who checked the listing and confirmed I'm in the right and am not obliged to send for free and not to worry.

This is a good service they offer as I now have an email transcript of aforementioned chat so if I have any hassle with the buyer I'll just hit him with it.