Apex Models - Awesome Customer Service

[andy110m]

Morning oOplers,

Praise when praise is due.

Yesterday evening I was tinkering with my car, looking forward to racing on Sunday, when I found a damaged part. I thought I might be able to save it but it was goosed and would have stopped me racing.

In a panic, being as its now 16.50pm, the usual place I would use didn't have any but a Google search showed Apex Models had one in stock.

I was slightly wary as I've read bad service reviews on here of Apex regarding shadow stock etc but I phoned them at 16.55pm. The chap I talked to couldn't have been more helpful. Even advised me against spending more money on Saturday post suggesting a 1st class signed for would get to me at the same time in most cases.

He was correct, It arrived this morning, perfect. So as they were all looking forward to going home themselves they got the part out, packaged it and got it to the post office for me, not a loyal regular customer, just a guy phoning up, in a panic, needing a part. I will now be racing on Sunday.

Thank you very much Apex Models. Absolutely first class customer service, I will be using them again and I would recommend anyone else do the same.

Regards, Andy.