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  #11  
Old 13-12-2013
mattr mattr is offline
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Join Date: Mar 2011
Location: Sweden
Posts: 1,838
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There are plenty of examples of businesses with good products and poor customer service going to the wall, just as there are plenty of examples of substandard products being successful on the back of excellent customer relations.

You have to have a REALLY good product to succeed when you ignore your customers!
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