Problems with Royal Mail

[Jamie B4]

Bought some items off MB models for this weekend when I got home found that the items had been thrown on my driveway next to the house (meant to be special delivery - signed for) however as I reverse the car on to the driveway you can guess what happened ***************


Spoke to Royal Mail who said that the sender has to make a claim not me


Spoke to MB models who said nothing ever happens and that i should fill out a P58 form but haven't got the info needed, or any proof of delivery


Just want to see if anyone else have had any issues with anyone else


System fine when things work well but not so good when things happen

any advice