kifopaint why will you not deliver ?

[Fernandez]

I hate to do this.

but whats up with kifopaint ??

21-1-2012 I bought and paid for a hoody at kifopaint
2-2-2012 I emailed with the question if everything was ok because I havent heard anything
5-2-2012 I emailed again because I still havent heard anything
11-2-2012 I emailed again because I still havent heard anything of kifopaint
11-2-2012 finaly a first reaction. saying that the hoody is in the mail.
23-2-2012 I emailed him again to let him know I still havent received my hoody
28-2-2012 I emaild kifopaint again because I still have not received the hoody.

as of today 3-3-2012 still no hoody received, still no reaction from Kifopaint.

Why is it so hard for kifopaint to keep in contact with customers?

I emailed Keith through [email protected] and [email protected].

Is this normal buisness? not to keep in contact with customers and keep them waiting for many weeks ?

what should I do ?