Vodaphone pay as you go dongle issue

[neiloliver]

My elderly neighbour has just bought one of these for his Acer laptop. When it is plugged into the USB it comes up in My Computer as a DVD drive and when I click on it, it looks like a drive with no DVD in it.

When I plug it inot my computer it does the business and starts to install software, connect to the net etc so I know it is an issue with his notebook rather than the USB Vodaphone dongle.

How do I make his notebook recognise the dongle properly?

Neil