Hey all,
Got a major problem and could do with some help. My brother bought a Specialized Stump Jumper Carbon a couple of months ago for an exotic amount of money. He's been on it about 3-4 times, last weekend being the most recent. Going down a gravel track he came off and the back off the frame snapped. I haven't seen it myself but it's where the hydraulic cable feeds into the frame below the seat stay. It appears to be a weakness around this hole.
Long story short, my bro took it back to the dealer and they said there is no warranty and they could replace the frame (with a different frame) for £450.
I checked on the Specialized website and they seem to offer a lifetime warranty for certain parts and at least a 1 or 5 year warranty for frames.
Am I wrong to believe my brother has a valid point in that the bike was not fit for purpose? He's not a heavy lad and wasn't injured in the fall, so I can't see he was doing anything ridiculous.
I know a lot of you o0pler's do some mountain biking and you are always so helpful (creep!). I hope you can help me with some advice, or tips regarding getting some satisfactory recompense.
Cheers


