Terms & Conditions

[carlin]

Hi Guys,

Was wondering if this was legal or not?
Assuming retailer has posted the goods, costing about £60 1st class.
I know that royalmail have had thier strikes etc but it's funny that i ordered something few days later but that turned up. But the first order hasnt?
Do you know where i stand this is what is Q on thier website

Delivery & Postage costs:

Products will be sent to UK Mainland addresses using Royal Mail First Class Post, free of charge where the in stock shipped items total is over £30. Shipped orders up to £30 will have a £2 charge levied.

95% of First Class post normally arrives the next day, this however is NOT a guaranteed service and can take longer. Please note that First Class post only has an insurance value of upto £30 for products that do not arrive within 15 working days. This is the maximum we can claim on your behalf for lost items, less the cost of postage.

So in my terms comes across as if they will not replace the goods but just give you refund for £30.

Surely this is wrong or pushing the limits?

Wonder what you guys think about this & past experience.