KoPropo what a joke !! Please Help

[Tyson]

Hi All

Can anybody help i lost my jog wheel of my Ko Esprit III transmitter back in April. I tried to contact Ko USA and sent a total of 10 emails over 2 weeks not a single responce from any

So i tried the europe Ko contact which is a company called
Robitronic Electronic Ges.m.b.H based in Austria, and got the reply below.

Dear Mr. Tyson,
　
I don't have this part on stock but I will order it for you from Kopropo.
Unfortunately this will take I think about 4-6 weeks.
Please contact me direct again in about 1 month, then we will see if I already have it.
　
Best regards,
Kristof Waschulin
　
e-mail: [email protected]
　
Robitronic Electronic Ges.m.b.H
Guntherstrasse 11
A - 1150 Vienna
Austria

I did contact them 4 weeks later (May) and then 6 weeks later then in June, July, August, and September. But dont get any responce anymore

What a joke!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !!!

Can any one help on this matter as i am becoming very distrubed that the excellent radio gear is let down by truly CRAP!!! service.

Cheers