I remember last time I picked up from the depot, the woman behind the counter started having a right go at me for not buying local instead of having a parcel sent, and how I personally was to blame for her fella's job at Wedgeood being at risk (I think as well as buying local I was also meant to just buy plates). Should have seen her face when I said "Yeah, although if none of us needed parcels anymore due to buying local, you'd lose YOUR job"!!
Her attitude sums up all that wrong with royal mail etc, not even linking your job to pleasing the customer...
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14-05-2009
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