Ebay Seller "that-hpi-guy" Anyone bought from him?

[gazhillAE]

EBAY PROBLEMS BE AWARE!

Has anyone bought from this guy or does anyone know him???

Ebay seller that-hpi-guy

Hes got 3804 feedback and 16 negatives in 12 months.
Looking through them they mainly say "items never posted and wont respond to emails etc" aswell as numerous advising he sells items he hasnt got in stock!

Thats exactly what he is doing now with me!

I ordered 3 things from him on the 7th August and still havnt recieved them!

He advised me on the 9th August they had been posted and now wont reply to any emails or pms on there!

Im sorry but i send alot of parcels and were talking about 3 tiny gears here not something big! It would be here next day!

Bad service and i would stay clear if i was you!

Address and email is below if anyone knows him

Business Seller Information

That HPi Guy
Andrew SlaterFlat 3 Pollard Court
Lenton
Nottingham
Nottinghamshire
NG7 2DZ
United KingdomPhone: 01159|499734
Email: [email protected]

Value Added Tax Number: UK 828576682

[mambamax]

if im down that way tommorrow maybe i could try nocking on his door for you

[Buck_Rodgers]

was going to deal with him, will defo think twice now...

[sly]

External gears for the cougar and cat, they where the problem part i have had with him. he told the same story to me and i didn`t get them. got every penny back but i will not deal with him again even if he is cheaper or has any part i need.
Bad Ebayer.

[Big G]

I asked him about combining the P&P on an additional sheet of stickers and he wanted to charge me another £1. he was already overcharging for a single sheet anyway!

[chris_blakey]

bought a nut driver from him about a month ago, got it in two days recorded delivery. cant complain.

[chatts#725]

i had problems ordering schumacher stuff from this seller, i think he advertises stuff he doesnt have, without checking the availability first. if you keep badgering you will get a refund, and prob a grovelling e mail too asking you not to leave bad feedback, i did.

[gazhillAE]

Originally Posted by Big G

I asked him about combining the P&P on an additional sheet of stickers and he wanted to charge me another £1. he was already overcharging for a single sheet anyway!

Spot on he wanted £5.00 to send 3 gears to me!

[gazhillAE]

Originally Posted by sly

External gears for the cougar and cat, they where the problem part i have had with him. he told the same story to me and i didn`t get them. got every penny back but i will not deal with him again even if he is cheaper or has any part i need.
Bad Ebayer.

The guy is full of bull i would love to find out the true story about all the people how have been messed around!

Im on the phone to phil tomorrow to see if hes buying his stuff direct and see what i can gain from that, hes wasting alot of peoples time and its not good for business!

Si ive got loads now mate not off ebay either

[gazhillAE]

Originally Posted by chatts#725

i had problems ordering schumacher stuff from this seller, i think he advertises stuff he doesnt have, without checking the availability first. if you keep badgering you will get a refund, and prob a grovelling e mail too asking you not to leave bad feedback, i did.

Ive opened a claim on ebay and will either have a refund or what ever before the 26th august.

Id prefer the money back to be honest now as i dont need them.

What an idiot i knew there would be a few on here he had messed around!

[DCM]

I think what happens, is they get to much business, and when it goes wrong, either don't know how to deal with it, or just refuses to see it. I don't think they actually go out to con anyone, but they won't go out of their way to help you either. If you have only paid for 1st class postage, he don't know if you are being truthful if the item hasn't been delivered or not.

[burgie]

i have used him loads recently and never encountered a problem.....well, he has just e:mailed me to tell me the items i bought are out of stock in his warehouse!!!

[simoncrabb]

I used him for the first time last week. Delivery was quick, but I thought recorded delivery £1.49 for 2 hinge pins was a bit excessive. If I was selling them a large first class stamp would have done. Recorded Delivery adds nothing for small items really - it can cause more inconvenience than benefit.

[R&M-RACEWAY_ANTHONY]

hi i have used him for some stuff and have found out he lists every thing weather or not he has it in stock so if schumacher dosent have it then u will never get it

[gazhillAE]

Sellers reply to dispute!!!!!

Not surprised at all

Hello The items were sent after us reciving payment for the items. As you can see the item was sent via Royal Mail recorded. It states in there terms and cons, on there own website, that the item cannot be concluded lost or stolen, until 14 working days after the item was sent. We arent able to claim for the item either until 14 days have gone by after posting. We sorry for any hassle you have caused, but here isnt much more we can do, once we hand the packet over to the Post office. As postage costs are clearly shown on every listing. If you wasnt happy with the costs, why did you buy the items? regards"

[Jamie B4]

Cheers Gaz

[DCM]

Originally Posted by gazhillAE

Sellers reply to dispute!!!!!

Not surprised at all

Hello The items were sent after us reciving payment for the items. As you can see the item was sent via Royal Mail recorded. It states in there terms and cons, on there own website, that the item cannot be concluded lost or stolen, until 14 working days after the item was sent. We arent able to claim for the item either until 14 days have gone by after posting. We sorry for any hassle you have caused, but here isnt much more we can do, once we hand the packet over to the Post office. As postage costs are clearly shown on every listing. If you wasnt happy with the costs, why did you buy the items? regards"

In ALL fairness, he is correct in what he says, it has gone recorded (do you have the tracking number), and once it is out of his hands, there isn't much he can do. If he wanted to, he could send out a replacement, but then he has to rely on you to return the other item, if it turns up. So really, he isn't being 'unfair' he is just not bending over backwards.

[slow bob]

i ordered some cougar sv parts from this guy then waited & waited & waited two weeks passed so i thought time to call when i did get through to him he said the parts were not in stock so i had a moan and got a full refund ,, this guy needs to be shut down he seems to be breaking the rules far to often ,,,...

[gazhillAE]

Originally Posted by DCM

In ALL fairness, he is correct in what he says, it has gone recorded (do you have the tracking number), and once it is out of his hands, there isn't much he can do. If he wanted to, he could send out a replacement, but then he has to rely on you to return the other item, if it turns up. So really, he isn't being 'unfair' he is just not bending over backwards.

He has given me a number yes and ive tried it and all it says as expected is that its not been delivered yet.

He has contricted himself this afternoon in a message he sent me!

He said "i would get banned from ebay and wouldnt be able to sell on here if i didnt have the items in stock to send out"!

In the same message he said that the gears have sold out very quickly and hes not got any left! Strange that he has cancelled the auction isnt it before it actually finished!

Ive also asked him for the bill/piece of paper with the reference number on it scanning and emailing to me so i can see my address and postcode and so i know its definetly gone! His reply was he doesnt have one!

And on top of that, how hard can it be to make a number up???????

I personally dont think hes sent them and is trying to back track using a different number! Seems a bit strange the same thing happened to Sly above with the same gears!

[gazhillAE]

Arrived today...........some 10 days after being sent!