Team Powers?

[ghostdogg]

Hi all,
Anyone ordered anything of team powers?
Cheers
Oli

[tc3nitro]

Yeah I have !
Placed one order and it was wrong....
Placed another order and guess what.... They got that wrong.

Mark

[Conrad]

I've dealt with them a few times with no problems, haven't tried the new webstore tho.

[AndyBird]

Their was a few problems with the old site and we had two orders in all our 500+ customers which went wrong. One was human error with the Part numbers which is always a problem when you have a lot on and the 2nd one was a database corruption on the server which was fixed and hence why we have a new site.

Was the order a bumper by chance or the MR33 bottles ?? Not sure been a long time a go and many more orders down the line..

It's is upsetting when things go wrong and it does sadlly happen in any business. I am sure no doubt the problem was fixed for you and you got the part you requested in the end.

If anyone does have a problem please contact us on [email protected] where we will do our upmost to resolve the issue.

It's always great to voice your issues on a forum but better if you tell us so we can do fix it so it doesn't happen again.

[Craig]

Never had a problem with anything from them.

Even had a motor that went wrong (not they're fault) and the back up service was fantastic.

Email reply's and phone calls all returned and problem was sorted in no time, unlike alot of other shops.

Buy with confidence as they say

[Craig W]

we been buying of them for last 12mth and we order on monday n get it on wednesday never had any problems

[Roadhog]

I have always found these guys very helpful. They are die hard enthusiates and racers themselves. They always put the customer first, both Alan and Andy are very approachable and will always help with car or speedo setups. It's my first port of call for anything Xray or Team Powers.

If I've ever had a problem, they have without fail put it right without any quibling.

Roadhog

[adey]

I have had a esc and two motors in total off them and can say they there are allot of Rc shops out there that could learn a lot from there customer service. I had a issue with a motor a while back. I told them and they replaced it immediately. I know Andy personally and trust me, customer satisfaction is paramount to him.