X-factory parts?

[myzislow]

I've been trying to order some parts from x-factory since Friday with out success. It seems the x-factory website is malfunctioning on certain items, and a specific part that I need(dual pulley tensioner upgrade) has been removed from the site all together. I've e-mailed Chazz but have yet to receive a reply regarding this issue. Is there any other place to buy X-factory parts online other then from X-factory? Thanks

[super__dan]

Not sure about online but try DMS racing in the UK or Lesro models. You'll have to ring up though.

[MikePimlott]

I tried to order lots of spares direct about 2 weeks ago when the lads were at the Cactus Classic. Chazz e-mailed me back 2 days later (Live from racing) and it was all sorted. Hang in there they'll do there best to sort you out im sure.

Like Dan says Lesro are expecting a Big order this week so get in touch with them aswell.

[Darren Boyle]

Our first order from X Factory arrives next week, and in which time ALL X Factory parts will be held in stock and listed on our website to purchase via our online shopping facility.

Chazz expects to despatch the order on wednesday (later today as I type) and it should be here mid to end of next week. We have the FULL compliment of Kits, upgrade packs, spares, E-Speed, DDP, clothing, pit boxs, basically the LOT all coming in and will hold the largest stocks possible here in the UK on a full time basis.

[myzislow]

Thanks for the replies everyone. I guess should have mentioned that I'm from the US. They have always been timely in there replies and the shipping is the fastest I've experienced I hope they get it sorted soon as I'm only a few parts short. Thanks all.

[Paul_Sinclair]

Hey Myzislow - the shopping cart company we use recently was performing some site maintenance and took a bit longer than they said they would. Had we known it was going to take them so long we would have put up a message. Everything should be back up and running though - let us know if you're having problems with a specific part.

Unfortunately, Losi/Horizon has stopped producing the larger H.D. idler pulley that was part of the double idler pulley kit, so we've had to take that kit down. You can add a regular (smaller) pulley on the idler bar to a similar effect - email Chazz about it, I'm sure he'd put something together for you.

[burgie]

Originally Posted by DMS Racing

Our first order from X Factory arrives next week, and in which time ALL X Factory parts will be held in stock and listed on our website to purchase via our online shopping facility.

Chazz expects to despatch the order on wednesday (later today as I type) and it should be here mid to end of next week. We have the FULL compliment of Kits, upgrade packs, spares, E-Speed, DDP, clothing, pit boxs, basically the LOT all coming in and will hold the largest stocks possible here in the UK on a full time basis.

Does this mean then that Lesro are no longer the importers of X-factory in the UK then?