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Old 10-03-2011
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Default Orange Network...

Anyone else having trouble with Orange at the moment? it seems to have got steadily worse since they merged networks with T-mobile...

When people call me they go straight to answer phone even though my phone has full 3g signal (iphone4)... the other night it was showing full signal but was off the network for about 2 hours as when I phoned some one I then received a number of text msgs...

It's starting to get me in strife with the Mrs as she thinks I'm turning my phone off...

I'm interested if this is happening around the country or are they just picking on me..

Mike
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Old 10-03-2011
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When my iphone 4 first got the message saying they had merged my reception went crap, a bit like your experiencing.
Then i got a Tmobile signal and a message saying congratulations youve received your first Tmobile signal.
I turned my phone off and back on and since then its been good
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Old 10-03-2011
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you need to go on the website and opt in to use both the merged networks. This should sort you out, so ive been told
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Old 10-03-2011
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I think it's probably just you Mike
The one orange mobile we have has been fine but it's a basic payg not 3G, not sure if that's going to make a difference.
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Old 10-03-2011
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I gave up with Orange after my lengthy iphone4 arguments with them. Now I'm on 3 and happier than ever. Strong 3G signal almost everywhere I go and in a lot of places I didn't have an orange signal I have a couple of bars on 3.
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Old 10-03-2011
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I'd already signed up for the dual networks option and it's been working fine but that was months ago when they were testing it.. I've re signed up on the website now so will see how that goes..

Cheers chaps..
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Old 10-03-2011
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Quote:
Originally Posted by Balders View Post
Anyone else having trouble with Orange at the moment? it seems to have got steadily worse since they merged networks with T-mobile...

When people call me they go straight to answer phone even though my phone has full 3g signal (iphone4)... the other night it was showing full signal but was off the network for about 2 hours as when I phoned some one I then received a number of text msgs...

It's starting to get me in strife with the Mrs as she thinks I'm turning my phone off...

I'm interested if this is happening around the country or are they just picking on me..

Mike
You're not on your own. I'm with Orange contract, and my Fiancee is on payg. She and my friends sometimes have to phone 2 or 3 times to get through to me as they often get sent to my voicemail regardless of my signal.
I'm also set up for roaming, in that when i'm out of Orange coverage my phone switches to T mobile. This often takes a couple of minutes to happen which is very poor.
The network is absolute wank, and frankly I can't wait until my 24 month contract is over.
Orange were excellent in the mid 90s, but now they're a laughing stock.
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Old 10-03-2011
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Quote:
Originally Posted by damselfly View Post
You're not on your own. I'm with Orange contract, and my Fiancee is on payg. She and my friends sometimes have to phone 2 or 3 times to get through to me as they often get sent to my voicemail regardless of my signal.
I'm also set up for roaming, in that when i'm out of Orange coverage my phone switches to T mobile. This often takes a couple of minutes to happen which is very poor.
The network is absolute wank, and frankly I can't wait until my 24 month contract is over.
Orange were excellent in the mid 90s, but now they're a laughing stock.

Agreed,

Ill be telling them foxtrot oscar when my contract expires in a few months!!

ill probably go to vodaphone for the 12month deals on the Iphone 4
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Old 10-03-2011
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I've been having very similar issues with Orange too. First, sending and receiving text messages wouldn't work, then I realised incoming calls were being directed straight to answer phone and finally I ended up not even being able to make outgoing calls - all this with a decent signal!

I finally called customer service and was told to switch my phone into 2G only mode due to a supposed weak 3G signal in my area - funny how this never used to be an issue for me. This does seem to have solved my problems, but it's not a satisfactory way of doing it.

This has all occurred approximately since the Orange/T-mobile merger (and, yes, I have signed up for the signal sharing).

It's safe to say I shan't be renewing with Orange!

</rant>
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Old 11-03-2011
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Quote:
Originally Posted by Megacrash View Post
Agreed,

Ill be telling them foxtrot oscar when my contract expires in a few months!!

ill probably go to vodaphone for the 12month deals on the Iphone 4
the iphone is due an update in a few months. might be worth just holding off starting a new contract just yet to see what the update is as it's not sure if it's the iphone5 or a sort of iphone4gs kinda upgrade.
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Old 11-03-2011
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Same with orange for me, been with them for 8 years and recently (since they joined with T-mobile) it seems like they have reduced their signal.. I get exactly the same as the op, going to see this contract out then switch if nothing has improved..
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Old 14-03-2011
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Sounds daft but how many of you are using iPhone 4s ?

Reason I ask I'm on o2 and the signal around here appears to be less than it used to be when I had my iPhone 3G. The mrs who also has an iPhone 4 on 3 has noticed reduced signal.

I love my iPhone however it appears to offer reduced signal capabilities.

Just a thought.

Col.
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