PBM Racing

[sunbeam]

Hi All,

I bought 2 packs of saddle Lipo's from PBM Racing via Ebay. Just got an Email from them telling me they had sold all that stock this weekend and had non left to send me after I bought them fair and square.

[dbizzle5]

So you bought the batts and unfortunatly there was obviously an error on PBM's part who then emailed you to appologize and sent you a full refund straight away? Whats there to be warned of?

These sort of posts happen to often on here. Someone has a bad experience with a particular shop/manufacturer and comes straight on here to bitch about it rather than try and resolve it with the other party first. Gets on my tits.

[Neil Skull]

PBM are one of best shops in the country.

always a pleasure to deal with.

[sunbeam]

Listing things you do not have is wrong, simple.

[Neil Skull]

Its not right, but i can see how it could happen.

I just want you to be assured they are not some fly by night cowboy shop but one of the best in the country. Well established and respected.

[Rich D]

I can see its annoying for you but it happens, he has a trackside shop aswell as an eBay one. If you knew him im convinced that you wouldnt publically flame him, hes probably one of the nicest guys ive had the pleasure to meet.

Whereas some sellers would of ordered more stock from the importer and made you wait a week to get your lipos, hes refunded you on a weekend before the start of a working week so you are able to order elsewhere.

Hes been nothing but perfect to me and i havent really spent the majority of my money with him. Only used him for convienience but he treats you like youre a long time customer.

Probably not the best place to be flaming one of the most popular guys on the circuit to be honest. Wont win you any friends.

Hope you get sorted soon anyway dude.

[Adam F]

I bought a set of Orion saddles from pbm last week from ebay, arrived after a day and cheaper than anywhere else I have seen.

[Jamie.T]

Unfortunately on Ebay this has happened to me many times when buying all kinds of items, sadly Ebay don't seem to clamp down on this at all as they are getting their advertising costs ££££. It is very annoying and i can understand where Sunbeam is coming from, its very unprofessional and simply shouldn't happen. If you don't have the stock to match your listing, then don't list, simples......

But be thankful that you received a refund, as in the past its taken me weeks to resolve and usually ended up with with a Paypal claim.

[dbizzle5]So you bought the batt's and unfortunately there was obviously an error on PBM's part who then emailed you to apologize and sent you a full refund straight away? Whats there to be warned of?

I cant see no mention of an apology received tho, Sunbeam only mentions he had a refund. I see in your signature PBM is mentioned, perhaps you have a tie to that shop or work there, can you explain better to him rather that assume what has/hasn't happened?