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#1
25-03-2010
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Help help help with laptop
Ive got an IBM think pad laptop with windows xp on it, for a few days now its been getting really slow and kept coming up with 'infected file' warning, that id send to the virus vault, to find it was a trojan in 'documents and settings', tried everything to get rid of them as i had 118 of them and couldnt do it, went to use it yesterday, and it took about 20 minutes just to let me sign in
 , it usually takes about 3-4 minutes from turning it on to getting to my documnets, adter 45 minutes! it eventually loaded my desktop, but as soon as i click anything it just freezes and then after abotu 20 minutes the screen goes blank and i cant do anything.I was jsut wondering what i can do, as i dont have an xp disk and wanted to no if its possible to wipe the hardrive or what ever it is to reset it all???? 
__________________
"I am nobody Nobody is perfect therfore i must be perfect" COLIN THE PIDGEON THING! MY CAT SNIFFS DAZZ OFF THE KITCHEN FLOOR 
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#2
25-03-2010
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I don't know the correct name for this but its actually a virus inside of a fake virus. The first warning you get about the virus is just a fake but then when you click the option to remove using your anti-virus, it actually unleashes the 100+ trojan's you have now. I had the same problem a year or so ago and the only option is to rebbot your systems. This is what i got told by Packard Bell technical support. If you didn't get a reboot disk with your lappy there with be an option on:
Start - All Programes - Accesories - System tools - System restore. Then just follow the instructions mate. Apparently its because the virus itself had got into your anti-virus software so when it is saying they have been removed, they havn't! Hope this helps.
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#3
25-03-2010
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ok will try that, only problem is that it seems to freeze when i click on start menu
__________________
"I am nobody Nobody is perfect therfore i must be perfect" COLIN THE PIDGEON THING! MY CAT SNIFFS DAZZ OFF THE KITCHEN FLOOR
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#4
25-03-2010
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In that case then, remove the hard drive from underneath of your laptop (only a few small screws) then when you first turn the computer on, at the bottom it will say 'press delete to enter setup'.. Press delete, go to the boot menu and change the boot device from hard drive to any of the other options. that way it isn't running the hard drive and the infected programmes and should give you the freedom to reboot without freezing.
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#5
25-03-2010
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sorry it could actually be ' press escape to enter setup
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#6
26-03-2010
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sorry if this is a stupid question, but how do i tell which is the hardrive, as underneath laptop is quite a few screws and i dont want to remove somthing i dont need to
__________________
"I am nobody Nobody is perfect therfore i must be perfect" COLIN THE PIDGEON THING! MY CAT SNIFFS DAZZ OFF THE KITCHEN FLOOR
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