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Old 27-01-2010
Southwell Southwell is offline
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Default Car dealer advice

I bought my car just under a year ago and it had a clunky gearbox in 2nd which did go away a bit but never really did. I brought it up to the dealer several times but they could never replicate (like usual)
Now it is very difficult to get into second and when you do it almost clunks in.
Do i have any recourse seeing as this a continuation of a problem i brought up when i first purchased it and it has got much worse. It's a 2006 and i have a years warranty although i don't want to go this route as it was a problem when i bought it.

Also the engine is very noisy with a clunking noise until it warms up, this has just started though.

When i pull into my garage there is a funny noise until i take my foot off the clutch and take it out of gear, i don't know if they could be a problem with the gearbox?!?

Cheers for any help.
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Old 27-01-2010
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oddly ive had the same fault with my merc van, managed to get them to pay and sort it.
spoke to consumer direct and your out your 6 months period of fit for purpose ( mine was in)
if its ac lutch clearance fault your waranty wont even cover it ( wear and tear) mine was sycro's in gear box.

ring consumer direct, what car is it?
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Old 27-01-2010
Southwell Southwell is offline
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Quote:
Originally Posted by mark christopher View Post
oddly ive had the same fault with my merc van, managed to get them to pay and sort it.
spoke to consumer direct and your out your 6 months period of fit for purpose ( mine was in)
if its ac lutch clearance fault your waranty wont even cover it ( wear and tear) mine was sycro's in gear box.

ring consumer direct, what car is it?
Its a mazda 6 2.0 diesel.

Is there any easy way to check the problem or would i be splashing out for major checks? Am i best to cut my losses?
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Old 28-01-2010
Southwell Southwell is offline
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Old 28-01-2010
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If you have a years warranty left take it back to the dealers and let them sort the fault out..
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Old 28-01-2010
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If you don't seem to Know much about cars,9xout of 10 a dealer will try to fob you off untill the waranty runs out.(they make more money like that)If it was a second hand car they probably would try to say the clutch and gearbox are not covered under their warranty. I'm no expert on mazdas, but if you have a dual mass clutch fitted there could be any range of probs,If it a conventional cluch the noise you can hear could be the thrust bearing.Maybe your best bet is to go to a couple of indpendant garages and see what they say.
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Old 28-01-2010
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Quote:
Originally Posted by pat*1 View Post
If you have a years warranty left take it back to the dealers and let them sort the fault out..

Absolutley mate, especially as you have mentioned it before. Ill give you an example, we had a customer come in to us 2 weeks ago complaining that his bike was running badly after 3 years and 30,000 harsh miles, without any dealer service history. It turns out 2 of the stick coils had corroded along with the silencer baffles. Kawasaki still did the work under warranty even though it was a year out of the warranty period.
Also we had a chap complaining of a noisey engine on his custom bike, this went on for about 3 and a half -4 years, we could never 100% accuratley diagnose the fault until a main crank bearing failed, again as he had reported it to us on a previous occasion the work was done under warranty (bikes have 2 year warranty from new). Ive got to say we are very lucky with Kawasaki, the bike dont give us hassles too often, but if and when they do Kawasaki always back us up and help the customer.
So give it a go and see what they say!
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