M K Racing

[b4pete]

Ordered some stuff Thursday told them I need it desperatley for this Sunday, they took the money, I paid for appropriate postage, nothing yesterday, nothing today, absolute shite. Well annoyed!:m ad::m ad:

[Ben Turner]

To be honest mate MK have been nothing else but perfect for me, your problem is the first I have heard from dealing with him. Did you ring and speak to him direct or email him saying you needed the parts for Sunday?? I find phoning is best when you need stuff urgently. Your local postal service could be at fault too.... I doubt the blame lies solely with MK....

[Richard Lowe]

Agreed give them a call, Marc will sort you out

[b4pete]

I placed the order by phone. Luckily the postal service in my area is spot-on. There is nothing they can do now as I needed the gear for tomorrow. I even asked them if it was in time for next-day delivery!

[poopers]

I’ve used MK a fair bit and they’ve always been super fast.

Might be the courier service that’s got the problem. I’m stuck in the same boat (though different shop). Took Friday off for a parcel that never arrived, and is currently sitting in a depot in Sheffield. Waiting sucks.

[MK Racing]

Originally Posted by b4pete

Ordered some stuff Thursday told them I need it desperatley for this Sunday, they took the money, I paid for appropriate postage, nothing yesterday, nothing today, absolute shite. Well annoyed!:m ad::m ad:

Sorry to hear that this has not arrived, it was sent on Thursday by Royal Mail 1st class post, you asked if your were in time for it to leave that day & it did, you only paid for 1st class not carrier.

Most of the time Royal Mail gets to customers next day. Please feel free to call me at the shop if you want to discuss this.

Marc

[b4pete]

Theres nowt you can do for me now. I told you I needed it next day, you should have sent it guarantee'd next day. Hope someone has some spares tomorrow or im knackered!

[MK Racing]

Originally Posted by b4pete

Theres nowt you can do for me now. I told you I needed it next day, you should have sent it guarantee'd next day. Hope someone has some spares tomorrow or im knackered!

I don't want to get into a slagging match on a public forum, as i said, Royal Mail shoud have got to you at the latest today, I do charge more for Carrier delivery. I said when you place the order that it would be sent bu Royal Mail 1st class.

Marc

[b4pete]

No slagging, you should have sent it Guaranteed, you knew my requirements, even if it cost me more.

Thanks for wrecking my weekend.

[Ben Turner]

Mate, if you appoached this with a different attitude then maybe you might be able to find someone who can help you out and may have the parts you need with them on Sunday. Slating someone on a public forum like this wont help things.

[Kifogrande]

Originally Posted by b4pete

No slagging, you should have sent it Guaranteed, you knew my requirements, even if it cost more.

Thanks for wrecking my weekend.

I dont think you could be more wrong or out of order. Why should a shop spend more to get parts to you that you ordered late? A shop owner tells you its going out 1st class its your risk, if you want carrier delivery then its down to you to request that. If I need something next day then I pay for that service, courier service.

And just because the post is working in your area, it doesnt mean they are up to date at every depo across the country. And then to open a thread like this is so out of order is unreal!?!?! Marc has never let me down, and he offers a courier service for ruch orders, its down to you if you pay for that or take the risk of royal mail. 1st class should have easily reached you by now, call royal mail, blame them as its their fault, nothing to do with MK Racing.

You wrecked your own weekend.

[Richard Lowe]

Originally Posted by b4pete

No slagging, you should have sent it Guaranteed, you knew my requirements, even if it cost more.

Thanks for wrecking my weekend.

Thats a bit much, sounds like MK did everything asked of them while trying to keep your postage cost down

[shaun m]

are you certain that its not a problem with royal mail , the amount of times i have been let down by royal fail ,

twice with orders ( other shops ) ive paid an extra £6 -£8 for a next day service and its taken 2-3 days . when even on the tracking slip it says it was dispatched on the day they said they would ... royal mail suck

its no longer like 1st class is 1-2 days its more like 3-5 days ...


i get quite alot of bits from mkracing , microtech ,and bmm and to be honest i have nothing but praise's for them ..

its just a few of the other well known shops tend to let me down ,with sending it out later than what they said .........

[MK Racing]

Originally Posted by b4pete

No slagging, you should have sent it Guaranteed, you knew my requirements, even if it cost more.

Thanks for wrecking my weekend.

As i said above, it is not me who has wrecked your weekend, it is Royal Mail!!! I had the parts in stock & sent them that day, I remember you placing the order as you did not want a receipt sent in with the order & you only asked if they would go that day as you needed for the weekend, that was Thursday & like I said before, it should have got to you Friday/Saturday.

Marc

[Mash Potato]

Originally Posted by b4pete

Theres nowt you can do for me now. I told you I needed it next day, you should have sent it guarantee'd next day. Hope someone has some spares tomorrow or im knackered!

You've got to look at the facts here. The package should have arrived Friday or Saturday and in 99% of cases it would have. But you were at the mercy of the post office. Using a courier for a very small item like a spur gear is overkill, but if that's what you needed then you should have specifically said "please send by courier" we all know the post office is a lottery, there are no guarantees. Marc did all he could, given the information he had. So it's really not fair to blame Marc. I'd bet if you had ordered elsewhere at the same time, that would have been sent the same way, and you would not have that one either, so how can Marc be to blame?

The other issue here is why jump on a forum and slag Marc off, before talking to him to explain what's happened? First thing to do would be call him and explain, see what he had to say about it.

[twisty]

I tend to agree with Digital.
Anyway on a lighter note,here is Pete`s parrot,[cautionNSFW]
http://www.yourdailymedia.com/media/...Mouthed_Parrot

Well past time to lock this thread really IMHO