email hacked: I.T whizz needed

[b4rs]

hi guys, recently i have been getting Delivery post status failure messages in my inbox which indicate failed emails that have been sent from me. the thing is, is i havent sent any, some online site called HKC shop has hacked my email and password and is using my email address to send spam mail, can anyone help me stop this?

thanks.

[mikeyscott]

How do you access your email via POP3 / SMTP client or via IE / firefox etc?

I don't think they've hacked your account, more like spoofing your mail address

[Southwell]

Agreed, more than likely to be a spoof. If your worried change your PW.

[mikeyscott]

If you use outlook you can view the email header etc. which you can find the source address (IP / hostname)

Firewalls and spam / proxy servers is my new job but paid lots for it

Still do the other bits like AD, AV, exchange

[b4rs]

hi mate, at the moment im using online Windows Hotmail. thanks

[mikeyscott]

I don't use hotmail, can you view the header info using hotmail?

No harm in changing you password and make sure it's complex I.e upper, lower numbers and !!

Is your AV software / firewall up to date on the client and have you also got a firewall on your router?

Do you keep the O/S updated?

[b4rs]

this website is using my email address and senting advertising emails to all my contacts in my address book, all the ones that fail to send are returning to my inbox.

[b4rs]

will change my PW, i do have a firewall and i dno about my O/S lol all double dutch once we get intgo pop3 and stuff liek tht

[mikeyscott]

Originally Posted by b4rs

will change my PW, i do have a firewall and i dno about my O/S lol all double dutch once we get intgo pop3 and stuff liek tht

Do you run Windows Update?