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Old 30-03-2009
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peetbee peetbee is offline
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Angry Ben Racing

Can anyone help me?
I ordered some parts from Ben Racing on the 4th December last year and have been chasing them up ever since. Initially I received a response saying that they were trying to order the parts and finally on the 20th Feb that I was going to get a full refund as they couldn't order the parts anywhere.
I'm still waiting on that and I'm now getting no reponses to emails or telephone messages (always goes to answerphone)
Does anyone know how I can get in touch with them?

In the meantime I guess this can act as a warning that Ben Racing list items on their site without holding stock and is happy to charge you without ever delivering the goods
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Old 30-03-2009
Spoolio Spoolio is offline
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Hmmm, not good but it can happen occasionally I guess. I rang them the other day before I wasted a lunch hour walking to the shop (its only half a mile from my office). They were listing a part as "In Stock" that no one else in the country had - not even the more usual suspects - and as I know Ben don't shift a lot of that particular manufacturers stuff I gave them a ring. The phone did get answered after a few tries and sure enough "No mate, but we can get it for you" was the response. They are only a small shop but I've never had a problem with them before so I'd keep trying. If you want I can pop in as I drive past the shop every day, what was your order for / refund amount. If you want to PM me your details it won't hurt for me to enquire.
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Old 30-03-2009
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leon morrell leon morrell is offline
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im affraid i dont here good things about this guy ...


why show stuff in stock when its not actually there...


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Old 30-03-2009
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He might say the same thing about you leon

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Old 30-03-2009
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Just give him the parts Ben
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  #6  
Old 30-03-2009
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Thanks Spoolio, it was for a Optima Mid Belt Cover Set, again not something that anyone else had in stock, whilst it may only be for £11.06, it's my money and I want it back!!

It's nice to know that it's a real shop though, I will keep trying and hopefully will get a person instead of an answerphone.

LOL at Lee
  #7  
Old 30-03-2009
kyosho_kid kyosho_kid is offline
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I think they just have a copy of Kyosho's old stock list which is not exactly upto date, im pretty sure they order in on demand hence delays.
Cheers
P.s. if you want the OT-102 (Optima Mid Belt cover set) i have them in stock although im not a "Real" shop only an online shop but i do hold stock ;-)
Price is £16.50 posted in UK.
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