E bay madness!!! HELP!!

[GRIFF55]

Hi all, during today after loads of password changes and reporting all 60 odd item numbers someone has still gained access to our ebay account!!!
they have bid on mobile phones only with max bids of £999 on each totalling £60 grand in one day. they changed our email address on the account too. Ebay have made most null and void today but not all.
We are unable to contact anyone to sort this shit out.

Has anyone got any ideas what to do or seen this sort of scam before?

cheers

[DCM]

can you not suspend the account via eBay? Not a nice thing to be happening dude!!

[GRIFF55]

nah its not nice mate. how are they making cash out of this though????
Can't access the account as they have changed the password, so if we go lost pasword they will have all personal details then too???

[phil c]

cant you ring ebays help line number , and see what they can sort out for you ?, or leave the country

[DaveG28]

Andy,

try 0208 0802105

I was got this time last year Took six months to get half the money back off ebay

The only uside was the hacker signed me up to loads of expensive ebay stuff so I got on their preferred customer list which mean't i got the phone number.

My advice is make them clear all transactions up bfore their next billing date, my problems were from being too slow to notice some of it.

Also, check they haven't signed you up for any "subscriptions" on your account!

[GRIFF55]

I've reported all as fraudulent activity and they have mostly dissapeared from our account now, all bar roughly £4000 worth.
Where do they take the money from to pay for all the items anyhow? i thought paypal was a separate concern???

[DaveG28]

Originally Posted by GRIFF55

I've reported all as fraudulent activity and they have mostly dissapeared from our account now, all bar roughly £4000 worth.
Where do they take the money from to pay for all the items anyhow? i thought paypal was a separate concern???

Well, for me the tiems the hacker bought weren't the problem, was all ok, but he signed up for ebay subscriptions, and ebay invoice you monthly then just take it from your paypal account!!!

Lets just say they are aeparate concerns when it suits them, not so spearate when it doesn't!!

As long as he didn't sign you up for any ebay charges you should be fine though!!

[GRIFF55]

As long as he didn't sign you up for any ebay charges you should be fine though!![/quote]

Cheers Dave, i'll keep a regular check on that then. What subscriptions are there then?