Brca membership site farce

[Valvoltec]

Been trying unsuccessfully for weeks to use the Brca site to join several members of the same family.Despite paying via Paypal we have received no membership cards and are uncertain of our membership status.I now can't log into any account,and password change requests do not arrive.The site flickers on my mobile phone,the whole membership process seem complex and disjointed.
I have rang the membership number several times and received no reply,
The club we belong to now does not collect membership fees for on behalf of the Brca.
Other people there are saying they have not received membership back?
I would suggest that an easily accessible website that actually works and recognizes that family's often have several juniors racing,and need to make multiple membership requests,was a basic requirement for a national organization.

[knighthawk]

I have four BRCA Memberships

Have you got your family on the same email address, if so this may be your problem.

Each of our accounts had its own email address, I renewed again this year via the website and received our cards 5 days later, never had a problem with the BRCA Process.

[StwBald]

I think the main question here is why should juniors need there own email address to become a member of the brca..?? By the sound of it, it just complicates things.

Should there not be a way of multiple memberships on one email for family.?

[racingdwarf]

Right, In theory the system should work fine, but I'm in the same position as you as I normally have to join 4x family members and run the club membership all from my home pc and it's not been without problems, The Email addresses are a pain in the arse, having to have a individual email for each member was a pain, then for some reason my account got given a default brca Email that I was unable to access but after contacting the brca it was sorted,

But now things work quite strangely! this year I joined just two of us on the same night in january did my sons 1st no problem and received confirmation email to his account,system worked like clockwork. Then logged out of his account and into mine joined myself,,,,nothing no emails,no update on my account nothing to say I had joined the only proof I had was the paypal payment details, But that only shows I sent to payments to the brca,it doesn't show who your paying for. Went to stotfold the sunday and was told connor showed as member but the brca system said I had not renewed with luck I showed the paypal details and they said thats ok. Tuesday the next week both our new cards arrived in the post BUT according the the system I never joined only proof I have ever had was the paypal payment.

so it does work….but it's far from perfect.I was told that each member is required to have a separate Email to ensure that in theory each member will receive any communications for insurance etc and also I think it has something to do with cyber law! The brca are not being difficult, they have to do it

[Rob]

Joined online last week to make my son a member, had to create new email address for him but received the membership letter/card about 3 days later fine.

[NeilRalph77]

Having been a member of the BRCA for the last 4/5 seasons but only ever affiliated through a club when they no longer did license applications I had to log on and create an account to renew my license myself, so I filled in my detail's including membership number and received the email with the step guide and link back to the website to renew my license, simple, subscribe pay job done, then I received my new card with a new membership number, when I questioned this they said it was because I'd created a new membership and since the card was already printed that was that. Surely the fact I followed the link back from my email and that I was logged in to my newly created account with my original number means that's the account I want to renew, wouldn't it?

Apparently I've since found out, there's a different route to pay if your already a member but I guess I'll only find out next season when I join again.

I'm still waiting for the apology for taking my money but making it a right ball ache, and the apology for changing my membership number and then brushing me off when I requested it changing back, and their offer to reprint me a new card at very little expense to themselves.

In conclusion yes farce!!!!!!!!

[K-Brewer]

Originally Posted by NeilRalph77

Having been a member of the BRCA for the last 4/5 seasons but only ever affiliated through a club when they no longer did license applications I had to log on and create an account to renew my license myself, so I filled in my detail's including membership number and received the email with the step guide and link back to the website to renew my license, simple, subscribe pay job done, then I received my new card with a new membership number, when I questioned this they said it was because I'd created a new membership and since the card was already printed that was that. Surely the fact I followed the link back from my email and that I was logged in to my newly created account with my original number means that's the account I want to renew, wouldn't it?

Apparently I've since found out, there's a different route to pay if your already a member but I guess I'll only find out next season when I join again.

I'm still waiting for the apology for taking my money but making it a right ball ache, and the apology for changing my membership number and then brushing me off when I requested it changing back, and their offer to reprint me a new card at very little expense to themselves.

In conclusion yes farce!!!!!!!!

Yeah i did the same, new membership number sent out but as long as ive got membership im not too bothered what the number is as i always carry my card with me