Scumacher web site ordering

[chris68nufc]

Tried to order via official web site but got to the payment part, put my details in and the next page said error. Ive emailed them on Wednesday but nothing yet. I need the bits asap. Anybody else had this bother?

[RSharpy]

I have never ordered via the website, so can't comment on that. I order my bits by phone and they are normaly with me the next day.

If you give them a bell Monday morning, 01604790580 I have no doubt your parts will be with you the next day. You could maybe metion the problems you have had, so if they have any technical issues they can get them resolved.

[henga]

I've had this before and ended up ordering over the phone.
I did tell them about the problem but they insisted that the
website was working ok. Maybe it's a I.E setting, is anyone
else having this problem? Anyone from Schumacher
with a fix for this?

Alex

[Darren Boyle]

Anyone from Schumacher with a fix for this?

(Tongue in cheek) Yeah, order from your local model shop (postage would be a lot less for one).........

[i4n]

Originally Posted by DMS Racing

(Tongue in cheek) Yeah, order from your local model shop (postage would be a lot less for one).........

And the items probably cheaper too!

[Darren Boyle]

Originally Posted by i4n

And the items probably cheaper too!

Now I did not say that........

[henga]

Originally Posted by DMS Racing

(Tongue in cheek) Yeah, order from your local model shop (postage would be a lot less for one).........

My local shop are just rip off merchants so I refuse to go there.
I'll order from MK when they get all the spares in (if they haven't already)

[strobe]

Ordered from Schumacher twice.
Can't fault there service and delivery. Next day.
On Par with DMS and MK Racing.
Price for Postage very good and most things in stock.
Keep up the good work.

[muzzy]

Anyone from Schumacher
with a fix for this?

Hi Chris, I shall have a word with our website guy on monday as we aren't obviously in the office over the weekend. As for your email as you can appreciate we get hundreds every day from all over the world so Im sure someone has either not got to it yet or its got filtered out the system for some reason. As Richard has said give us a call at the office monday or send me a pm through here and shall try helping you out. Or as Darren has said try your local model shop or an online dealer like himself as they may have what your looking for if you need it urgently over the weekend. Hope this helps you out.

[henga]

Just oredered online today and it worked ok.
I don't know why it hasn't worked in the past,
but does now, as I haven't changed any security
settings ect. on my computer. But at the end of
the day it's just good that it's all working ok now.

[chris68nufc]

Just tried again. My card is a Maestro card and doesnt have an issue number but the system wont let me leave that box blank. Looks like i will have to do it tomorrow if i get the time.Not good