IE stopped working

[Chequered Flag Racing]

thank god I have the laptop

everything else appears to be working

getting the error message

Problem signature:
Problem Event Name: APPCRASH
Application Name: iexplore.exe
Application Version: 7.0.6001.18294
Application Timestamp: 4a6199f8
Fault Module Name: iertutil.dll
Fault Module Version: 8.0.6001.18813
Fault Module Timestamp: 4a663795
Exception Code: c0000005
Exception Offset: 0015e11d
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 2057
Additional Information 1: 39b9
Additional Information 2: d5acfeee75828baaa4963540945ae95f
Additional Information 3: 8f87
Additional Information 4: 55c2b82bcc8f5da31b49a17435617c1

[MatJohnson]

Nice, does it load the program? If it does goto tools > Internet options > advanced tab and click reset to manf defaults (it won't loose your bookmarks). If not, goto control panel > Internet properties > Advanced and click it from there.

You could have spyware on it. Try HiJack this (from Trend Micro) and there is a log analyzer you can use to tell you if there is anything sus going on. If your stuck, PM me the log.

[Chequered Flag Racing]

Originally Posted by Toadeh

Nice, does it load the program?

Nope

Originally Posted by Toadeh

If your stuck, PM me the log.

on it's way

[Chequered Flag Racing]

Toadeh

big up for this user

problems now sorted using a program from here

http://www.bleepingcomputer.com/comb...o-use-combofix

look for this icon to download



use at your own risk

I was prepared to do a complete install of vista if this failed

[MatJohnson]

Ta,

Yes, use at own risk! Run Malware bytes first, if that fails then use combofix.

Glad its fixed though

[Chequered Flag Racing]

Originally Posted by Toadeh

Ta,

Yes, use at own risk! Run Malware bytes first, if that fails then use combofix.

Glad its fixed though

me to, haven't got a lot of hair left and she wanted the rest

[dodgydiy]

just bin internet explorer and use firefox, far less problems and lots of very useful add ons!

[MatJohnson]

Not really, ff is OK, but its still not the best. IE works well. For true 100% rendering use Opera.