lrp speedo failure

[jono83]

hi

my sphere tc decided to pack up tonight i have owned it from new and have a completed warrantee card but dont have proof of purchase. smd require this
is there anything i can do?

jono

[westie]

Originally Posted by jono83

hi

my sphere tc decided to pack up tonight i have owned it from new and have a completed warrantee card but dont have proof of purchase. smd require this
is there anything i can do?

jono

Says on there web site they need proof of purchase

[jono83]

i know i jus wondered if there is anythng else i could do to get it repaired. dont really wanna have to through it in the bin and buy a new one

[Mike Hudson]

Hows it actually broke? Did it burn out with blue magic smoke or just stop working? Could be worth contacting Derek Bailey who specialises or did specialise in repairing esc's, transmitter and servos etc

[jono83]

smoked and now it only turns the motor when you move the rotor motor it wont move it from stationary. if that makes sense

[Garry Driffill]

Was it not Dave Bailey?

[jono83]

i thought that

[DaveG28]

Originally Posted by jono83

smoked and now it only turns the motor when you move the rotor motor it wont move it from stationary. if that makes sense

My sphere did exactly that when I smoked it!

So you need a receipt and warranty card? whats the point of needing both??

[Mike Hudson]

reciept proves you bought it and I guess the warrenty card stops you from sending any persons lrp speedo off with your reciept as you only get one

[jono83]

i know seems a bit pointless am gong to email them dont wanna have a useless speedo lying around and have to fork out for a new one

[DaveG28]

Originally Posted by jono83

i know seems a bit pointless am gong to email them dont wanna have a useless speedo lying around and have to fork out for a new one

Let us know what they say, I got a sphere about a mth ago, not sure where I put the receipt, wouldn't mind knowing if I'm already not covered!

[jono83]

will pm you tomorrow dave when i get a reply

[Doomanic]

Originally Posted by DaveG28

So you need a receipt and warranty card? whats the point of needing both??

Any excuse to weasel out of warranty claims, Nosram are as bad.

A word of warning, if the paper sticker with the serial number on the esc is damaged, the warranty is void. Load of wank.

[Mike Hudson]

because a paper sticker is going to last a long time on a speedo stuck right where you solder the wires onto when you ever need to change them

[GRIFF55]

My paper sticker was intact but with speedo gunk all over it and even with a warranty card it made no difference
Not really a LIFETIME warranty is it (good kit when it's working tho!!)

[WHITTLER555]

Hello, I will save you all a load of time SMD WILL NOT EVEN LOOK AT A SPHERE IF YOU DO NOT HAVE THE RECEIPT.

I know because I sent one away three weeks ago and after four emails begging to get it sorted or sent back it turned up last Friday.

Sorry to be the bearer of bad news but it will save you the postage

[ben]

If you think about it though, if SMD were to accept any old crap they would be loosing out on ALOT of money with lrp!! SMD play it exactly to the rule book otherwise LRP wont accept the goods, even down to fan wires being broken, that could of been the cause of the damage!
Ive had the same problems without having receipts, just one of those things.

Ben

[jono83]

Oh well £200 down the shitter won't be buying lrp next time.

[Mike Hudson]

Originally Posted by jono83

Oh well £200 down the shitter won't be buying lrp next time.

Which shop did you get it from? If they know you bought it from them they could possibly get you another reciept...

you'll need a reciept of purchase for warrenty claims for most brands of esc's etc these days not just lrp Make sure you keep the reciept this time!

[Rich D]

Jono - i know of someone who will fix this for you if you dont have any joy with warranty. PM me if you need to.