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#1
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Did anyone get in touch with support team at durango by emailing and response from them ?
As I have send 2 email to them regarding defecting part on dex210 which I bought new from mb model Still waiting ![]() |
#2
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I've had cause to use them a couple of times recently and they've been excellent.
Try giving them a call. |
#3
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Hi Robin,
If you are struggling send me a email with the problem and i will make sure its dealt with. Thanks MB |
#4
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![]() U were next in the line to get in touch with ![]() Will email you shortly along with picture |
#5
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The diff crew doesn't fit?
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#6
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Yeah that the 1 which doesn't have any tread on the tip end
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#7
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If its the screw that goes through the thrust washer, then the edge of the shoulder gets a little burred up from having the thread cut on it. I just gently filed it off with a small fine file and it pops right though.
Not ideal, but will get your diff built ![]()
__________________
Yokomo. Nemo Racing |
#8
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Hi,
The quickest and easiest way to get the problem sorted is to contact Team Durango HQ on +44 (0)1530 412352. They will be able to resolve your issue in person and quickly for you. Thanks
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#9
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![]() I would rather have a replacement than fiddle about with it |
#10
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After taking 3 attempts at getting a response on every issue I've had and have to email sales instead I decided to turn my back on TD. Shame really but at was starting to spoil my hobby so went to Yokomo instead. The quality of Yokomo is in a different league compared to TD of late.
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#11
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__________________
Xray Xb2 20018 carpet edition Xray XT2 stadium truck Hobbywing Sanwa M12 ![]() |
#12
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Never got my replacement DIMEC I was promised after mine failed instantly, the initial response was excellent but it was at the time of the spec B release so I was told if I could wait I'd get the new chassis not the old, strangely I don't even get a reply when I ask about it now.
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----Cougar 2 team----Cougar 2 works----Cougar 2000---- ----Schumacher Bosscat---- ----Traxxas TRX1----Losi XXX CR----Losi XXX BK2---- ----AE B4 ft----Xfactory X6^----DEX210 V1---- ----TLR22 3.0----TLR22 4.0----TLR22t 4.0----TLR22 5.0AC---- ----AE B6.4----
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#13
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Still no email from durango support team
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#14
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i wonder might worth email to US customer service? Seems uk customer service is absolutely kickass.
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Xray Xb2 20018 carpet edition Xray XT2 stadium truck Hobbywing Sanwa M12 ![]() |
#15
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Andrius, it's Shaun here just give them a ring and they will give you a direct answer.
All the best.
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Nemo Racing - Team Driver Model Cars Reading - Team Driver |
#16
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1 problem is I am deaf lol
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#17
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Hm, try contacting them through there facebook page.
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__________________
Nemo Racing - Team Driver Model Cars Reading - Team Driver |
#18
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All now sorted ..
Mod pls close this thread thank |
#19
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__________________
----Cougar 2 team----Cougar 2 works----Cougar 2000---- ----Schumacher Bosscat---- ----Traxxas TRX1----Losi XXX CR----Losi XXX BK2---- ----AE B4 ft----Xfactory X6^----DEX210 V1---- ----TLR22 3.0----TLR22 4.0----TLR22t 4.0----TLR22 5.0AC---- ----AE B6.4----
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#20
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I just got response from durango about 7days ago. They asking email pictures with the problem. Did that pretty quick. And silence again for while. I bought wrong car with pretty crappy support. My advise guys never buy any durango.
__________________
Xray Xb2 20018 carpet edition Xray XT2 stadium truck Hobbywing Sanwa M12 ![]() |
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