Network Q?

[Northy]

Should all 2nd hand cars from a Vauxhall dealer come with 12 month Network Q cover?

We've just found out ours hasn't, is that right?

G

[Southwell]

Yep, they all come with 12 months: http://networkq.co.uk/nq/morefromnet...orefromnetq.do

[stegger]

It should have G 12months or 20,000 miles which ever is the sooner

http://www.networkq.co.uk/nq/morefro...rsguarantee.do

[Northy]

Is that from any Vauxhall dealer on any age car? They have told us it is only for cars under 3 years old, but wouldn't that just be manufacturer warranty?

G

[Southwell]

I would be under that impression too, i think their trying it on.

[stegger]

Originally Posted by Northy

Is that from any Vauxhall dealer on any age car? They have told us it is only for cars under 3 years old, but wouldn't that just be manufacturer warranty?

G

It doesn't say anything on the website G, check your paperwork. How long have you had it ?

[Northy]

That's the thing, we don't have any paper work But we are both sure when we bought it the salesman said it had 12 months Network Q cover, now he says it doesn't.

Had it about 11 1/2 months, hence there's a bit of a rush on to get the air con fixed

G

[Lee]

Did you buy it from a network Q garage?

They can be different to a normal vauxhall dealership


To make you feel better, my service light came on, and when i phoned audi to ask how much the nice gentleman replied with £860

[Northy]

I bought it from the Vauxhall garage in Ripon, I wouldn't reccomend them to anyone. I'll search on the net see if I can find out about them.

G

[losixxx]

Originally Posted by Northy

That's the thing, we don't have any paper work But we are both sure when we bought it the salesman said it had 12 months Network Q cover, now he says it doesn't.

Had it about 11 1/2 months, hence there's a bit of a rush on to get the air con fixed

G

how come no paperwork? the garage will have a copy at least...

[Northy]

We have no Network Q paperwork, and they say it never had Network Q cover.

G

[Southwell]

Trading standards? As far as i would be concerned you bought it from a Network Q garage and they say all cars come with a 12 months warrenty....print off the webpage and take it in, i can't see how they have a leg to stand on.

[Nolan BJ4WE]

Originally Posted by Northy

Should )all 2nd hand cars from a Vauxhall dealer come with 12 month Network Q cover?

We've just found out ours hasn't, is that right?

G

Hi, I have had 2 second hand Vauxhall's from a nearby Vauxhall (Network Q) showroom. Both came with the full 12 months Network Q cover. I would query the cover if I was you.

Vauxhall has always been good to me and my wife, whe have had 7 (3 Corsa's, 2 Astra's, 1 VXR Astra and a Signum) all in the las 4 years. None went wrong, but with a growing famly and because i work quite far from home, 1 car eventually had to become 2 - LOL.

[Northy]

This is them, it seems like they are trying to pull a fast one, but what can I do?

http://www.batchelorsofripon.co.uk/U...s/Default.aspx

G

[stegger]

As southwell said, trading standards mate.

[losixxx]

what reg is the car you bought?

[Northy]

It's an 04 plate, was just over 3 years old when we got it.

Is there a way of contacting 'Network Q' themselves, whoever they are? Via phone ideally.

G

[stegger]

I'll wipe your arse for yeh fella
Here you go

http://www.networkq.co.uk/nq/contact...adContactBasic

[Southwell]

Stuff that, i'd go straight to Vauxhalls head quarters.

[Lee]

Originally Posted by stegger

I'll wipe your arse for yeh fella

I`d be careful of stepping on jims toes there