Was it sent by courier or with Royal Mail?
I sell a lot online and it can work both ways. Basically if it's a gift payment the money has gone as it's not intended for selling/buying items. If it's a normal PayPal payment and the item has been signed for, PayPal will usually go in favour of the seller as there is proof it was delivered. If an item hasn't been signed for then PayPal will always go with the buyer.
If I was you I'd ask the seller to forward you a picture of the receipt and get onto the courier yourself as it sounds like you will be the one who looses out. It really will be down to the discretion of the delivery company, but most decent couriers can see exactly where an item was signed for by the GPS coordinates on their machine.
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Modelsport UK Race Team | Schumacher KC
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