TBH in a previous life in the UK I dealt extensively with many mainland European suppliers and in many cases they treat the UK like a slightly thick, younger sibling who should be humoured, but not respected in any way, shape or form. Basically ignored. They prefer their own local customers.
Thankfully we were big enough, loud enough and had a legal department. So eventually we got what we had paid for. In spades.
MB, Inside Line and so on aren't big, loud or tooled up with lawyers. So unless someone inside the organisation (not the UK people, the actual Revell Germany staff) gets a good kicking, it could well carry on indefinitely.
Shouting at the UK sales/supply people (or team Durango themselves) won't actually help. As they probably get very similar treatment. As slightly thick younger siblings........
It's a crap situation, but it's going to take some changing.
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