Don't worry, I am calm. I run a business and I have a complaints procedure. If a customer isn't happy with something it's dealt with in house and the outcome is usually a satisfied customer at the end of it. If somebody decided to slag my business off on an industry related forum it would have a hugely detrimental on my business, so I have an issue with loaded forum posts titled "Warning to others" with "I maybe opeing a can of worms, but...". Well of course you're opening a can of worms, it's your absolute intention to open the bloody can or you wouldn't be posting any worms. The can is so easy to open these days with forums and the worms are more than happy to jump out and post whingey posts. If you don't like a shop, go elsewhere. I know if I was the shop in question your order would be at the bottom of the pile if I'd read the first post. Anyway, I won't post again on this subject, there's toy car racing to be done.
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