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Originally Posted by xfactor
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Maybe he could have been a little less.....abrupt....but he's not wrong, Parcelforce only charge a handling fee when they also have to collect import or excise duty and/or VAT.
The only time they charge a handling fee for packages from within the EU is high value packages (IE those greater than €1000)
If you were charged a handling fee for something from Sweden it was most likely an error.
http://www.parcelforce.com/parcelfor...wide-clearance
http://www.parcelforce.com/sites/def...%20leaflet.pdf