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Old 02-03-2015
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paulywally paulywally is offline
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Join Date: Aug 2009
Posts: 290
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I personally feel the membership renewal side of the web site needs to be reviewed, and simplified.

I tried to join my son last year and ended up emailing the BRCA to ask if it was possible to make him a member without creating and email address for him and explained in the email he is only 3 1/2 years old and I felt it not necessary to create an email address for a 3 1/2 year old.

They opened his membership with a generic brca email address ( which doesn't work)

I was unable to renew his membership via the web site this year as it just wouldn't recognise his details or go passed the renewal section. ended up sending several emails with both our details and the paypal payment No over several weeks and eventually got a response. confirming our membership and received the cards in 3 days.

as the chairman of Benfield who have a large juniors base I have had a majority of the parents advising they have problems re-joining or joining the juniors.

as the current membership renew system is disjointed I bet a lot of drivers have not renewed there membership or have thought they have by making the paypal payment, but not received there cards and over looked or forgotten about it. I feel there should also be a much easier way for club officials to be able to check and confirm attendees membership status

Regards Paul
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Last edited by paulywally; 02-03-2015 at 12:17 AM.
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