Anyone had delivery issues from Hobbyking EU? An order of mine has got lost in a the tracking system with the courier. HK very reluctant to assist in finding out what has happened to it - I won't use four letter words but most apply to their customer service centre.
They keep telling me to chase the couriers which I have done and the courier says "get the supplier to raise an investigation with us and we can sort it" HK say its not been lost for long enough yet to bother even though the courier says they'll try and find it if HK ask them to!
HK clueless (maybe a language barrier thing - but won't have it and keep telling me to chase it) MUPPETS!
Constantly fobbed off by HK customer service trying to get a resolution, UK deliveries fine, China deliveries fine EU delivery gone wrong and HK help found wanting.
Courier is GLS then onto Parcelforce - Parcel force rang me to they they haven't got it and get HK to chase GLS....
round and round in circles.......
Just a shame HK UK don't have enough stock, maybe thats's all lost in the post too!
AAAAAAHHHHhhhhhhhhhhhhhh.
