A lot of people have had issues with them and there's a lot of threads with people asking the same question. Most the people do get them in the end or they ask for a refund that they do get. I was going to get some myself but after the amount of bad stories I've heard im going to stay clear. Everyone has busy lives and have things to do but while they are taking peoples money/ offering a service they should at least reply to emails to say that there might be a delay.
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