yeo i had the same problem you have to hold the wheel all the way to the right and its the button above the wheel to the lowest number and it isnt 2-3 mins as said it takes a few seconds took us ages to work that out damd rubbish instruction that have shoddily been changed to english
just done it on mine
turn the wheel to the right and push the button above it left till it goes down to 20 and keep holding it takes about 5 seconds
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