Sorry, i disagree with that sosidge.
For ebay purposes of feedback, the only thing that should be assessed is how promptly the buyer pays for his winning auction and any communication as part of the purchase.
If the seller has misrepresented the item and buyer wants to return it and leave negative to that effect, they should be able to without fear of the seller giving them negative for a perfectly smooth purchase.
The only reason a buyer should get negative is if the delay payment or send a bouncing cheque etc. NOT for complaining about the level of service from the seller.
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