same experience here
had some problems on a Cougar SV1 with internal gears a few years ago and they sent me the optional ones (not cheap) for free in Belgium..
Schumacher support is the best there is and team drivers are very helpful too in person and on the forums so.. it really is an awesome company and their products are eye catching even when not moving
look at a KF or a K1, how can you buy an Associated after that?