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Old 22-11-2013
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dobber dobber is offline
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Join Date: May 2011
Location: Hampshire
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Quote:
Originally Posted by discostu View Post
Hey Neil

Yeah 8 months card debited numoros phone calls kept getting told they will be here next delivery etc etc

The point is the site showed stock I ordered and the shop doesn't have it they take your money and tell you it's on back order not a good service IMO.

Anyway like I said bad experience means I will never buy from apex again.

Stu
The phrase "cut your nose to spite your face" comes to mind.

I appreciate you had a bad experience but to be honest that can be the case wherever you shop, but it that a true representation of the standard and quality they give on a daily basis? The answer is no, this i would happily say is what you found with your experience with Apex. They have made massive changes to their systems and quality assurance procedures to ensure excellent customer satiasfaction which is why we should sometimes test the water again so to speak.

If you get dumped by a girl do you think they are all broken, no. You may feel bad but you then test the water again and date another. Dont let one bad experience X amount of years ago be your fixed judgment. Things change, people move on, processes and satisfaction improve.....etc
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