Also if you just want a new transponder without any cloned numbers/trade in, you dont need to fill in the order form. Just email them and ask to buy one, they'll send you the info on how to pay. I paid for mine on the weekend by Paypal and it arrived today.
I almost didnt bother due to the hassle (in this internet age!) they'd rake in much more cash and probably save themselves loads of admin by having a proper website. I'm no expert on ecommerce but I'm sure theres plenty of things out there, they could even sell purely on eBay and make a killing.
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