It seems very rare, we have had it happen a couple of times in the TC's but normally can be traced to a bad connection or some other problem. Is it a proper RC4 PT?
As far as laps being reinstated I understand that it is at the discretion of the official in charge. It is really up to you to make sure it is installed correctly and fully working. If your getting this happen a lot I suggest you borrow a club PT and see if it solves the problem.
Terry Stanford
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