Items arrived eventually!
Before arriving, I had another email that requested a scan of a recent bank statement and that was despite already sending a scan of the card with the rest of the data blanked out!
It turns out that as the cards in my wifes name and the goods were coming to me, it flagged as a drama on their system. Now if any of you other 'marrieds' are like us, then its quite normal for her indoors to have the card.
We would splurge to rc bliss with our own card.....wouldnt we?