Quote:
Originally Posted by Lowie
do I understand this correctly?
You made an online order, payed via paypal and the money was transferred.
So they (HK) do have received the money but ask you to contact paypal for a refund?
If HK recieved the money, it would only be logical that HK does the refund?!??
(Or did HK never received your money and paypal didn't pass your £ to the HK-account ? In that case it's Paypal that has your money and that should refund you, no?)
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HK have acknowledged reciept of the money but there system has not generated the order.
They wont generate the order for me or refund me. I have to go through paypal for it. For first 20 days I have to try resolve with seller, who wont refund me or send me my order....
Then paypal allow 30 days to decide the outcome, sometimes longer. :/