[dobber]

Well, im still waiting for the shell to turn up, and it seems the more i question you about it the less response i get from you.

Let me list down the milestones that have happened so far, i also realise that i have not waited the length of some of the other people but feel like im being strung along.

1. Placed an order and paid in full on the 11th June

2. 29th June you had run out of paint to do the shading so you were going to go to Je Models to get some more to be able to complete the shell.

3. 4th July you have the paint and will be doing it that night and will let me know when its shipped.

4. 9th July you say its completed on the Sunday which is the 7th and that you usually let the paint cure for a few days before posting. Also you will post a picture of it on your thread when you get home. No picture added.

5. 23rd July you say to me that it was posted the day before and that i should have it shortly

6. 26th July i expected to have received it but hadn’t so asked you for tracking numbers. You said you had them at home and would get back to me that evening, you didnt.

7. You got back to me after i messaged you and you stated that you forgot to get back to me but you would get back to me shortly on what’s going on, you didnt.

8. You got back to me after i messaged you again. You wanted my phone number so you could text me some information on the postal details, you never sent them.

9. 5th August, you say you sent the postal service an email and will get back to me the next morning, you didnt.

10. 12th August, after messaging you again you get back to me. You apologise and say you'll speak to the postal service and get back to me at lunch time, you didnt.

11. After leaving you another message to get back to me you respond with a note saying "your on it now and sorry for the delay and you'll get back to me"

12. Now you not even acknowledging any of my messages, i see you are coming online but no reply.

I absolutely hate airing my dirty laundry but i feel ive been left no option. I hope you read this and think that if you were the customer, how would you feel?

Please sort this out this week, i have asked for the last 3 weeks for the postal details so that i can chase them up and find out what is happening but you don’t send me a thing. If its not been sent TELL ME, if its been lost TELL ME and claim the money back from the postal service and issue me a full refund now, if its going to be on its way today/ this week TELL ME and i'll happily accept the shell when it arrives (so long as its this week)

Update me today please as this is totally unacceptable now. The 12 steps above do not include the multiple pm's sent trying to contact you with no reply’s.

Looking forward to a quick response and a resolution to this issue.

Regards