Thread: HobbyKing !
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Old 06-08-2013
Danny Harrison's Avatar
Danny Harrison Danny Harrison is offline
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Join Date: Mar 2012
Location: Leeds
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Quote:
Originally Posted by ClydeBuilt View Post
Well that was nice of 'em!

Ordered and paid for an esc on saturday and heard nothing more from HK, checked the bank and yes they had taken the cash ok.
Tried contacting them and was told they required further verification of card number, thats AFTER they've had my dough of course!!!!!!

Now they hadnt contacted me, so how was I to know?
Surely any checks should be done before you swipe the money from a customers account and its a bit rich asking them to check it after they've already taken it, I think thats called theft akshually!

A chat with Trading Standards agreed, contact bank about recovering the money and steer well clear of HK from now on....anyone else had any grief from them like that?
My guess is that card payments are dealt with by a third party and they just check you out before they post goods. Likely so they can return money's in fraudulant circumstances so they dont lose goods.
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