I've had help but its mainly from smaller and/or usa based companies.
Getting a reply to an email from some UK importers is like getting blood out of a stone.

Which forces me to look abroad for help - I have tried to sort a ***** for review with a shop in the USA but so far nothings come of it.
Fired off an email to Korea this morning to try and sort something else

hehe. (now sorted, yay)